Excel 2007: General Mail Failure. Quit MS Excel, restart the syst

B

briant97

I get this message when I am in any excel file and try to go to office
button, send and select email. For some reason it wont let me send an email
from within the office programs. Any help would be greatly appreciated.
 
F

Feejo

found the fix, it is in XP to go in Start menu, RUN, type mapifix

Then restart excel or word cause word ad problems too.
 
B

briant97

I don't have mapifix. When I try to run it state "Windows cannot find
'mapifix' is this located on a cd with office or anything.
 
C

ckidd80

The proper utility name is fixmapi not mapifix. Type fixmapi in the Run
box, that should resolve the problem you are experiencing.

ck :)
 
B

briant97

I am sorry but that does not work either. I am still getting the same error
message. Any help would be greatly appreciated.
 
R

RENN

Yeah here too none of these things worked. I worked all day trying t
find a solution.

Finally I ran the "Microsoft Office Diagnostics" located in the "Star
Menu/All Programs/Microsoft Office/Microsoft Office Tools/Microsof
Office Diagnostics". It found one problem and fixed it. Tested using th
"File" "Send" option in Excel and Word and no more error message. Tha
finally fixed it

By the way the user's that I support that are having this issue ar
running Windows XP SP2 with Office 2007 Pro Plus.
 
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