Excel 2007 'life boat hang'

A

Adam

Has anyone encountered an error in Excel 2007, that is refered to as a
"life boat hang?"
Once on PC I will get more information, maybe a screenshot.
 
A

Adam

Since I can't post screens, Here is a copy of the Error log. User
reports working in Excel 2007 and it just crashes with an error
"officelifeboathang" Upon checking the error log I get what is
displayed below.
Thank You for any help you can provide.


Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 6/21/2007
Time: 4:01:17 PM
User: N/A
Computer: HEATHER
Description:
EventType officelifeboathang, P1 excel.exe, P2 12.0.6014.5000, P3
excel.exe, P4 12.0.6014.5000, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL,
P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 6c 00 69 00 c.e.l.i.
0010: 66 00 65 00 62 00 6f 00 f.e.b.o.
0018: 61 00 74 00 68 00 61 00 a.t.h.a.
0020: 6e 00 67 00 2c 00 20 00 n.g.,. .
0028: 65 00 78 00 63 00 65 00 e.x.c.e.
0030: 6c 00 2e 00 65 00 78 00 l...e.x.
0038: 65 00 2c 00 20 00 31 00 e.,. .1.
0040: 32 00 2e 00 30 00 2e 00 2...0...
0048: 36 00 30 00 31 00 34 00 6.0.1.4.
0050: 2e 00 35 00 30 00 30 00 ..5.0.0.
0058: 30 00 2c 00 20 00 65 00 0.,. .e.
0060: 78 00 63 00 65 00 6c 00 x.c.e.l.
0068: 2e 00 65 00 78 00 65 00 ..e.x.e.
0070: 2c 00 20 00 31 00 32 00 ,. .1.2.
0078: 2e 00 30 00 2e 00 36 00 ..0...6.
0080: 30 00 31 00 34 00 2e 00 0.1.4...
0088: 35 00 30 00 30 00 30 00 5.0.0.0.
0090: 2c 00 20 00 4e 00 49 00 ,. .N.I.
0098: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00a0: 49 00 4c 00 2c 00 20 00 I.L.,. .
00a8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00b0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00b8: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00c0: 4c 00 20 00 4e 00 49 00 L. .N.I.
00c8: 4c 00 0d 00 0a 00 L.....
 
V

Val

Not much turns up in Google - two common suspects are that mapi.dll has been
modified, or problems involving McAfee apps.

any help?
 
B

Bob Buckland ?:-\)

Hi Adam,

That is often related to Office Document recovery.

If you start Excel in Office safe mode, (hold control key while starting) see if you can open the file then resave it. It may have
some corruption in the file in which case you may also want to check with the folks in the MS Office Excel discussion group using
the link below.

=============
Since I can't post screens, Here is a copy of the Error log. User
reports working in Excel 2007 and it just crashes with an error
"officelifeboathang" Upon checking the error log I get what is
displayed below.
Thank You for any help you can provide.


Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 6/21/2007
Time: 4:01:17 PM
User: N/A
Computer: HEATHER
Description:
EventType officelifeboathang, P1 excel.exe, P2 12.0.6014.5000, P3
excel.exe, P4 12.0.6014.5000, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL,
P10 NIL. >>
--
Please let us know if this has helped,

Bob Buckland ?:)
MS Office System Products MVP

LINKS
A. Specific newsgroup/discussion group mentioned in this message:
news://msnews.microsoft.com/microsoft.public.excel
or via browser:
http://microsoft.com/communities/newsgroups/en-us/?dg=microsoft.public.excel

B. MS Office Community discussion/newsgroups via Web Browser
http://microsoft.com/office/community/en-us/default.mspx
or
Microsoft hosted newsgroups via Outlook Express/newsreader
news://msnews.microsoft.com
 
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