Excel 97 Crash setting options w/Win XP

H

Heather

I have just installed Windows XP Pro on my system,
updated everything using Windows Update, then installed
Office 97 with SR1 and SR1. When I open Excel and click
TOOLS>OPTIONS, it crashes Excel (gives an error and shuts
down the program). Error dialog text is pretty useless..
just says "Microsoft Excel has encountered a problem and
needs to close. We are sorry for the inconvenience."

Thoughts and suggestions appreciated!
 
H

Heather

Sorry, I meant SR1 and SR2. However, from looking through
the links you provided, I think that what I installed was
not SR2 but the SR2 Value Pack (whatever that is). The
article you linked to doesn't really apply since I can't
even get into the Options dialog to check/change the file
path - it is set at the default as installed. I will
download and install the actual SR2 patch and see if it
has any effect. Thanks.
 
H

Heather

Dave,

Installing SR2 did fix the problem. Thanks for linking me
to the correct patch download.

-HK
 
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