S
Scott
Background: (4) Win98SE computers, Office 97 Professional, recently removed
the MSWord virus from two of the computers. Excel will open any Excel
document but if any changes are made you receive the following error when
trying to save (or save as):
EXCEL caused an invalid page fault in
module MSO97.DLL at 0187:306c2481.
Registers:
EAX=00000000 CS=0187 EIP=306c2481 EFLGS=00010246
EBX=00000000 SS=018f ESP=0062c66c EBP=00000001
ECX=00010000 DS=018f ESI=00000000 FS=59e7
EDX=00007002 ES=018f EDI=dffc48b4 GS=0000
Bytes at CS:EIP:
66 8b 73 06 81 fe fe ff 00 00 0f 84 81 00 00 00
Stack dump:
306c2433 01376c54 306c2433 00000000 00010b18 306c247d 00000000 30192ce1
00010b18 dffc48b4 00020000 00020000 3009ebdb 01376c54 00000000 301173d0
We have tried:
1. Uninstalling and reinstalling Office - didn't work.
2. MS Article ID 160552 ("OFF97: Error Message: "Invalid Page Fault (IPF) in
Module Mso97.dll") - didn't work.
Now what? Thank you.
the MSWord virus from two of the computers. Excel will open any Excel
document but if any changes are made you receive the following error when
trying to save (or save as):
EXCEL caused an invalid page fault in
module MSO97.DLL at 0187:306c2481.
Registers:
EAX=00000000 CS=0187 EIP=306c2481 EFLGS=00010246
EBX=00000000 SS=018f ESP=0062c66c EBP=00000001
ECX=00010000 DS=018f ESI=00000000 FS=59e7
EDX=00007002 ES=018f EDI=dffc48b4 GS=0000
Bytes at CS:EIP:
66 8b 73 06 81 fe fe ff 00 00 0f 84 81 00 00 00
Stack dump:
306c2433 01376c54 306c2433 00000000 00010b18 306c247d 00000000 30192ce1
00010b18 dffc48b4 00020000 00020000 3009ebdb 01376c54 00000000 301173d0
We have tried:
1. Uninstalling and reinstalling Office - didn't work.
2. MS Article ID 160552 ("OFF97: Error Message: "Invalid Page Fault (IPF) in
Module Mso97.dll") - didn't work.
Now what? Thank you.