Excel and Word won't "talk" to Outlook

M

Maryse

One of my clients who has Office 2002 is having trouble e-mailing from Excel.
He gets error messages if he tries to send one worksheet in the body of a
message but can send the entire workbook as an attachment. Also when he
tries to do a Mail Merge from Word and use his Outlook Contacts he gets an
error message.

I have checked in Internet Options and Outlook has been set as the E-mail
Editor. Is there anything else that needs to be set? Does anyone think
re-installing Office might resolve this problem.

Thank you,
 
M

Milly Staples [MVP - Outlook]

And the exact error message is????

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Maryse asked:

| One of my clients who has Office 2002 is having trouble e-mailing
| from Excel. He gets error messages if he tries to send one worksheet
| in the body of a message but can send the entire workbook as an
| attachment. Also when he tries to do a Mail Merge from Word and use
| his Outlook Contacts he gets an error message.
|
| I have checked in Internet Options and Outlook has been set as the
| E-mail Editor. Is there anything else that needs to be set? Does
| anyone think re-installing Office might resolve this problem.
|
| Thank you,
 
M

Maryse

" Excel could not start the email program. Check your network connection.
Make sure that Office is installed correctly, you email program is set up
properly, and you can connect to your email."

Mail Merge error: " Word was unable to open the data source" also " The
document name or path is not valid. Try these suggestions.
* Check the file permission for the document or drive
* Use the file open dialog box to locate the document (Outlook address book)"
 
M

Milly Staples [MVP - Outlook]

So, are the versions of Outlook and Office matching? Is Outlook set as your default mail program? IS Outlook open when you try this?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Maryse asked:

| " Excel could not start the email program. Check your network
| connection. Make sure that Office is installed correctly, you email
| program is set up properly, and you can connect to your email."
|
| Mail Merge error: " Word was unable to open the data source" also "
| The document name or path is not valid. Try these suggestions.
| * Check the file permission for the document or drive
| * Use the file open dialog box to locate the document (Outlook
| address book)"
|
|
|| And the exact error message is????
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Maryse asked:
||
||| One of my clients who has Office 2002 is having trouble e-mailing
||| from Excel. He gets error messages if he tries to send one worksheet
||| in the body of a message but can send the entire workbook as an
||| attachment. Also when he tries to do a Mail Merge from Word and use
||| his Outlook Contacts he gets an error message.
|||
||| I have checked in Internet Options and Outlook has been set as the
||| E-mail Editor. Is there anything else that needs to be set? Does
||| anyone think re-installing Office might resolve this problem.
|||
||| Thank you,
 
M

Maryse

Yes he has the full Office 2002 Office Suite. Yes, Outlook is set as his
default mail program. Yes, Outlook is open when he tried to e-mail one
spreadsheet.

Thank you.
 
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