Excel Auto Save stops working

[mlc]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

I have a user that is working with large Excel files, which makes it prone to crashing. After some time, the Auto-Save stops working. If I delete all of the preferences, it begins to work again, but stops working after some time. Is there some setting that may be causing this?

 

[CyberTaz]

The first thing to clarify is that there is no such thing as AutoSave in
Excel - 2004 or otherwise. The feature is "Save AutoRecover Info" which is a
completely different ball game. During any given session with the file it
doesn't kick in until the file is saved manually. Normally I'd refer you to
Excel Help, but that particular Help is just plain wrong. This KB article
specifically refers to Win Office but applies to Mac also.

If the user isn't manually saving it could explain the crashes as well as
the loss of data. There could be other factors that are contributing to the
crashing as well but without exact version info for OS X & Office & some
idea what the exact size & content type is it's hard to speculate.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[mlc]

Sorry, I meant to say AutoRecover Info. OS Version is 10.4.11 with all security updates installed. Office 2004 is fully updated.

I was unaware that AutoRecover doesn't occur until after the first manual save of the document... That is likely the problem. Thanks