Excel demands installation disc

B

Bobbi

I've just updated Win XP to Service Pack 3 and installed probably hundreds
of windows updates, which I believe includes a few MS Office updates. Now
when I try to open Excel, it says "Preparing to install..." and demands the
installation CD. With persistence I can get past this by clicking "Cancel" 3
times, but my desktop icons of spreadsheets won't open Excel. Was an Office
update responsible for this? Or is there another solution?

Thanks,
Bobbi
 
G

Gord Dibben

I would try to re-register Excel.

Close Excel first and On the Windows Taskbar

Start>Run "excel.exe /regserver"(no quotes)>OK.

See the space between exe and /regserver

You might have to designate a full path to excel.exe.

In that case Start>Run "C:\yourpath\excel.exe" /regserver(quotes
required)>OK

Have your CD ready just in case you are asked for it.


Gord Dibben MS Excel MVP
 
B

Bobbi

Thanks, Gord! I'm wondering whether the process will demand the product key.
I have a legitimate copy of Office 11 which I bought pre-installed on my
computer. Months later, Dell sent the installation CDs for all the software
I had purchased, and I have a shrink-wrapped set of CDs but no idea whether
the product key on that package matches the one that it was installed with.
-Bobbi
 
G

Gord Dibben

I would try the re-register before anything else.

The original Office Install may be enough.

Most times the retailer will have placed the installation files in a folder
with CAB files.


Gord
 
B

Bobbi

HA! SOLVED!!! Thank you so much, Gord! (How did you know that?) And all my
fears were groundless. I didn't even need the disk, and it took only a few
seconds. I'm gonna tell the guy who left me in that situation.
Bobbi
 
G

Gord Dibben

Good to hear you're sorted out.

Thanks for the feedback.

How did I know that? Can't remember the source...........too far back in
time<g>



Gord
 

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