Excel help and AD GPO restrictions

J

javagirl

I have a group of users who have tightly restricted access on their user
accounts. They are only allowed to run a specific set of programs. As a
result, they are unable to access Help in any of their Office applications.
The group policy requires that any programs they need to run be specifically
allowed in the policy; the .exe, .dll or whatever must be in the list that
allows them to run. I have been unable to identify what program is being
called when the help file runs. Can anyone help me with this? Thanks
 
D

Dave F

Aren't some of the help files accessed via the web from microsoft.com?

Or have your users use google for help--the help outside the purview of
microsoft often seems more robust than that provided by microsoft.

Dave
 
J

javagirl

They are by default, or you can set it so that it doesn't go out online, but
instead accesses local help files; at any rate, I tried both settings, and
neither worked.

Yes, if I was looking for help myself, I would go to the web but my users
need context sensitive help that is a click away. Can't convince them
otherwise.
 
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