B
BADb
single user. he clicks on any attachment w/ .docx ext and excel tries to open
it. i can open it.
it. i can open it.
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K
K. Orland
Does this happen if he saves the .docx file to his desktop too?
B
BADb
have not tried that. but that would only be a workaround.
B
BADb
user get same error when he saves to desktop and tries to open.
T
Tom Willett
Check the file association.
: user get same error when he saves to desktop and tries to open.
:
: "BADb" wrote:
:
: >
: > have not tried that. but that would only be a workaround.
: >
: > "K. Orland" wrote:
: >
: > > Does this happen if he saves the .docx file to his desktop too?
: > >
: > > : > > > single user. he clicks on any attachment w/ .docx ext and excel
tries to
: > > open
: > > > it. i can open it.
: > >
: > >
: > >
: user get same error when he saves to desktop and tries to open.
:
: "BADb" wrote:
:
: >
: > have not tried that. but that would only be a workaround.
: >
: > "K. Orland" wrote:
: >
: > > Does this happen if he saves the .docx file to his desktop too?
: > >
: > > : > > > single user. he clicks on any attachment w/ .docx ext and excel
tries to
: > > open
: > > > it. i can open it.
: > >
: > >
: > >
B
Brian Tillman [MVP - Outlook]
user get same error when he saves to desktop and tries to open.
Clearly not an Outlook problem, then. Tell him to associate .DOCX files with
Word and not Excel.
B
BADb
Makes sense. I'll try it.
Brian Tillman said:Clearly not an Outlook problem, then. Tell him to associate .DOCX files with
Word and not Excel.
K
K. Orland
That makes it a Windows issue in that case. Check the file association.