Excel will not open

F

fred

Windows 98SE, latest updates

Pentuim II
320 MB RAM

Office 2000, latest updates

Spyware Blaster Version 3.2, free, updated daily
Spybot Search & Destroy version 1.3, free, updated daily
Ad-Aware version 6.0 Standard, free, updated daily
Kasperski AV version 4.5.0.94, paid, automatically updated daily

Excel will not open.
Causes fatal exception OE 0167:BFF9DFFF

I have been running MS Office 2000, expecially excel, on this machine
for three years with no problems

I repaired office. I removed Office and re-installed office.

I have searched and searched. Found words and sentences, but nothing
helpful.

What do I do now?

Thank you in advance,

Fred
 
D

Dave Peterson

Sometimes the file that holds your toolbar customizations gets hosed.

You could use windows start button|Find to look for *.xlb.

Rename all you find to *.xlbOLD

Then open excel to see if that helps.

If it fixed the problem, toss those *.xlbOLD files. You'll have to rebuild all
your customizations, though.

If it didn't fix it, rename them back to *.xlb.

If this didn't work, Chip Pearson has documented some techniques to try when
you're having trouble starting excel.
http://www.cpearson.com/excel/StartupErrors.htm
 
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