Exchange accounts with multiple email domains


S

Sean Connolly

Hi.

I am wondering if anyone can help? We currently use Office 2003 in our
office (Outlook is the default email account on the PC's). We also have an
Exchange Server (from the help menu it shows version 6.5.7638.1) where our
emails come in.

Recently we purchased two new domains which have been entered into our
domain registrar DNS and also added to our Active Directory and Exchange
Server (all 3 domains are on the same server).

Each Active Directory member has had the new smtp domain emails added to
their accounts and they are OK. Our Mac users use Entourage and we added
multiple exchange accounts with the new email accounts and this works great.
They can use a drop-down to select which domain they are emailing from and at
the receiving end, they see the correct domain email address from which it
was sent.

Outlook for our PC users poses a bigger problem. They have the additional
smtp email address domains added to their account and emails received by the
exchange server routes them to the correct user inbox. However, we want to be
able to do the same thing that the Mac users do, select which "From" domain
we are sending through, but Outlook does not allow the user to either add
more than one exchange account, nor will it allow the user to select from a
drop-down for which domain they are sending.

How can I get Outlook to recognise the additional outgoing "From" email
addresses like the Mac users do?

Thanks in advance.

Sean
 
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D

Diane Poremsky [MVP]

Outlook can't use the additional smtp for sending. You have three choices:

1: add IMAP or POP accounts to Outlook with these addresses. You can use
fake incoming server names but need to use a valid smtp domain.

2: create distribution groups in the AD for these names (need to remove them
from the mailboxes first) and give the user send as permissions on the
address.

3: ChooseFrom @ http://www.ivasoft.biz/ - not cheap but well worth the
investment.

In your situation, #1 or #3.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803
 
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S

Sean Connolly

Thanks Diane, I will look into it this afternoon. I know there have been
issues adding POP3 to our server (another problem being that it won't work
when the user is working from home) which I may raise another question
elsewhere.

Kind Regards,

Sean

Diane Poremsky said:
Outlook can't use the additional smtp for sending. You have three choices:

1: add IMAP or POP accounts to Outlook with these addresses. You can use
fake incoming server names but need to use a valid smtp domain.

2: create distribution groups in the AD for these names (need to remove them
from the mailboxes first) and give the user send as permissions on the
address.

3: ChooseFrom @ http://www.ivasoft.biz/ - not cheap but well worth the
investment.

In your situation, #1 or #3.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]COM

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

Sean Connolly said:
Hi.

I am wondering if anyone can help? We currently use Office 2003 in our
office (Outlook is the default email account on the PC's). We also have an
Exchange Server (from the help menu it shows version 6.5.7638.1) where our
emails come in.

Recently we purchased two new domains which have been entered into our
domain registrar DNS and also added to our Active Directory and Exchange
Server (all 3 domains are on the same server).

Each Active Directory member has had the new smtp domain emails added to
their accounts and they are OK. Our Mac users use Entourage and we added
multiple exchange accounts with the new email accounts and this works
great.
They can use a drop-down to select which domain they are emailing from and
at
the receiving end, they see the correct domain email address from which it
was sent.

Outlook for our PC users poses a bigger problem. They have the additional
smtp email address domains added to their account and emails received by
the
exchange server routes them to the correct user inbox. However, we want to
be
able to do the same thing that the Mac users do, select which "From"
domain
we are sending through, but Outlook does not allow the user to either add
more than one exchange account, nor will it allow the user to select from
a
drop-down for which domain they are sending.

How can I get Outlook to recognise the additional outgoing "From" email
addresses like the Mac users do?

Thanks in advance.

Sean
 

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