Exchange Sync Issue

[kroddy]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: Exchange Hello,

My Entourage client will not sync deleted or moved messages in my inbox. It sends and receives messages and calendar events without issue.

Any suggestions?

Thanks,
Kate

 

[kroddy]

Update to my post:

I emptied my cache in Entourage
I deleted my Preferences file
I checked for software updates (there were none)
I installed EWS

It still didn't work.

I talked to my company's MIS dept. about the problem, they looked at the computer and couldn't see why it didn't work. They said they made no changes to the server. A co-worker with the same setup has had no issues.

I read in another post someone with a similar problem writing they thought it was related to a corrupt message. Well, I deleted the messages from my inbox that arrived around the day this all started and now it is syncing properly again!

Kate

 

[Corentin Cras-Méneur]

I emptied my cache in Entourage

Did you delete the *Exchange* cache, triggering the contextual menu at
the root of the account to see the properties and do it from there?

Corentin