Extra blank instance opens in Word XP SP-3

Julien Boulay · Aug 23, 2004

When I open Word, new file or existing file, an extra
instance of Word appears in the taskbar. Clicking it
sometimes does nothing, sometimes displays a blank Word
area. Closing Word closes everything normally. Any advice
as to how I can get rid of this blank instance?

Thanks to all.

Beth Melton · Aug 23, 2004

Does your monitor have dual monitor support?

If so then you may be encountering the same problem described in this
thread:
http://www.google.com/groups?as_umsgid=#[email protected]

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Julien Boulay · Aug 25, 2004

I found the problem, and it was the Matrox display driver.
I uninstalled that video card driver, ran Word once under
standard VGA, then reinstalled the driver. Problem solved.
p.s. yes, I run 2 analog monitors.

Julien Boulay, C. Tr.
http://boulay.ca