extra logging?

E

EricLeBouffon

I need to investigate some problem with my outlook 2007 on windows vista

Is there a way to require extensive logging from Outlook?

Thanks

Eric
 
R

Roady [MVP]

Depends on the problem you are trying to solve and which mail environment
you are in. You can enable logging if you are trying to look into
connectivity issues.
 
E

EricLeBouffon

Robert,

I am struggling with my Outlook sometimes looping indefinitely when (trying
to) sending emails without managing to send that particular email.
The bizarre thing is that it can still manage to send a further email while
still looping on the first one. From the little icone flicking, it looks like
it is struggling while trying to "synchronise folders"....

My environment is
- Windows Vista
- Outlook 2007
- Data Files shared with a Win XP mahcine in 97-2000 format


Eric
 
R

Roady [MVP]

- Data Files shared with a Win XP mahcine in 97-2000 format
Start with stopping to do that. Connecting to a pst-file on a network share
is not supported, nor recommended by Microsoft. Keep your pst-file locally
and check it for errors with scanpst.exe.

Additionally, if you have a virus scanner that integrates with Outlook,
disable this integration and try again.
 
E

EricLeBouffon

Damn, that's really bad news...

In our family, we have a couple of PCs that we use without one being
dedicated to anyone in particular.
For that reason, it was really handy to use pst files in a shared location
and it has been fine for years.

Any idea how I could find where the looping occurs just in case the share is
not the issue?


Thanks

Roady said:
- Data Files shared with a Win XP mahcine in 97-2000 format
Click to expand...
Start with stopping to do that. Connecting to a pst-file on a network share
is not supported, nor recommended by Microsoft. Keep your pst-file locally
and check it for errors with scanpst.exe.

Additionally, if you have a virus scanner that integrates with Outlook,
disable this integration and try again.



-----

EricLeBouffon said:
Robert,

I am struggling with my Outlook sometimes looping indefinitely when
(trying
to) sending emails without managing to send that particular email.
The bizarre thing is that it can still manage to send a further email
while
still looping on the first one. From the little icone flicking, it looks
like
it is struggling while trying to "synchronise folders"....

My environment is
- Windows Vista
- Outlook 2007
- Data Files shared with a Win XP mahcine in 97-2000 format


Eric

Roady said:
Depends on the problem you are trying to solve and which mail environment
you are in. You can enable logging if you are trying to look into
connectivity issues.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers
Click to expand...
Click to expand...
Click to expand...
 
R

Roady [MVP]

As I said, the looping can also occur because of your virus scanner
integration. Still, sharing a pst-file wouldn't be a good idea even when no
errors were found in your pst-file.

There are some 3rd party tools that allow you to share data without Exchange
like
http://addins.howto-outlook.com/mapilab_gwserver
and
http://www.mapilab.com/groupware/share_sync/

If you decide to order use 4PM76A8 to get a discount.



-----

EricLeBouffon said:
Damn, that's really bad news...

In our family, we have a couple of PCs that we use without one being
dedicated to anyone in particular.
For that reason, it was really handy to use pst files in a shared location
and it has been fine for years.

Any idea how I could find where the looping occurs just in case the share
is
not the issue?


Thanks

Roady said:
- Data Files shared with a Win XP mahcine in 97-2000 format
Click to expand...
Start with stopping to do that. Connecting to a pst-file on a network
share
is not supported, nor recommended by Microsoft. Keep your pst-file
locally
and check it for errors with scanpst.exe.

Additionally, if you have a virus scanner that integrates with Outlook,
disable this integration and try again.



-----

message
Robert,

I am struggling with my Outlook sometimes looping indefinitely when
(trying
to) sending emails without managing to send that particular email.
The bizarre thing is that it can still manage to send a further email
while
still looping on the first one. From the little icone flicking, it
looks
like
it is struggling while trying to "synchronise folders"....

My environment is
- Windows Vista
- Outlook 2007
- Data Files shared with a Win XP mahcine in 97-2000 format


Eric

:

Depends on the problem you are trying to solve and which mail
environment
you are in. You can enable logging if you are trying to look into
connectivity issues.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers
Click to expand...
Click to expand...
Click to expand...
 
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