extra pages when opening documents

T

Travis

one of my clients is having issues with opening documents. No matter what
document they open, there are a lot of extra pages "like 20 pages for a 5
page document." They think they might have changed a view setting but they
aren't sure which one and I have been unable to recreate the same thing on my
computer.
 
M

macropod

Hi Travis,

If you've created the document with hard page breaks at the bottom of each page, it's quite possible that a 5-page document on your
PC would display as a 9-page document on the client's PC. That's because Word uses the printer driver to work out how the document's
contents should be displayed (and printed). If the client uses a different printer driver (or even the same driver with a different
configuration), different results are quite possible.

A 5-page document changing to a 20-page document is unlikely, however, unless the client is reducing the page size and/or increasing
the margin or font sizes.
 
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