Failed to install Business Conctact Manager 2007

S

Supafly SA

I need to install business contact manager for office 2007. I have upgraded
from office 2003 to office 2007. When I tried to install business contact
manager I get an error message that the installation of SQL Server 2005
expressed failed (See log file below) I subsequently installed SQL Server
2005 expess as a stand alone, and it is running. However when I try to
install BCM it re-installs SQL and gives the same error message.

Please help!


Microsoft SQL Server 2005 9.00.4035.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 3 (Build
2600)
Time : Fri Mar 12 11:27:07 2010

Machine : SVANNIEKERK-NB
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.4035.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : Microsoft SQL Server Native Client
Product Version : 9.00.4035.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.4035.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : MSXML 6.0 Parser
Product Version : 6.10.1129.0
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : SQL Server Database Services
Error : The SQL Server service failed to start. For more
information, see the SQL Server Books Online topics, "How to: View SQL Server
2005 Setup Log Files" and "Starting SQL Server Manually.
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : SQL Server Database Services
Error : The SQL Server service failed to start. For more
information, see the SQL Server Books Online topics, "How to: View SQL Server
2005 Setup Log Files" and "Starting SQL Server Manually.
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQL.log
Last Action : InstallFinalize
Error String : The SQL Server service failed to start. For more
information, see the SQL Server Books Online topics, "How to: View SQL Server
2005 Setup Log Files" and "Starting SQL Server Manually."
The error is (1067) The process terminated unexpectedly.
Error Number : 29503
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Fri Mar 12 11:29:11 2010


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_Core(Patched).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQL.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SCC.log
c:\Program Files\Microsoft SQL Server\MSSQL.3\MSSQL\LOG\ERRORLOG
 
L

Leonid S. Knyshov // SBS Expert

I need to install business contact manager for office 2007. I have upgraded
from office 2003 to office 2007. When I tried to install business contact
manager I get an error message that the installation of SQL Server 2005
expressed failed (See log file below) I subsequently installed SQL Server
2005 expess as a stand alone, and it is running. However when I try to
install BCM it re-installs SQL and gives the same error message.

Please help!


Microsoft SQL Server 2005 9.00.4035.00
==============================
OS Version : Microsoft Windows XP Professional Service Pack 3 (Build
2600)
Time : Fri Mar 12 11:27:07 2010

Machine : SVANNIEKERK-NB
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.4035.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : Microsoft SQL Server Native Client
Product Version : 9.00.4035.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.4035.00
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : MSXML 6.0 Parser
Product Version : 6.10.1129.0
Install : Successful
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_MSXML6_1.log
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : SQL Server Database Services
Error : The SQL Server service failed to start. For more
information, see the SQL Server Books Online topics, "How to: View SQL Server
2005 Setup Log Files" and "Starting SQL Server Manually."
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : SQL Server Database Services
Error : The SQL Server service failed to start. For more
information, see the SQL Server Books Online topics, "How to: View SQL Server
2005 Setup Log Files" and "Starting SQL Server Manually."
--------------------------------------------------------------------------------
Machine : SVANNIEKERK-NB
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQL.log
Last Action : InstallFinalize
Error String : The SQL Server service failed to start. For more
information, see the SQL Server Books Online topics, "How to: View SQL Server
2005 Setup Log Files" and "Starting SQL Server Manually."
The error is (1067) The process terminated unexpectedly.
Error Number : 29503
--------------------------------------------------------------------------------

SQL Server Setup failed. For more information, review the Setup log file in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.


Time : Fri Mar 12 11:29:11 2010


List of log files:
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_Core(Patched).log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQLSupport_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQLNCLI_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SqlWriter_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_MSXML6_1.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SQL.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_Datastore.xml
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_.NET Framework 2.0.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_Support.log
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_Core.log
c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
c:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0009_SVANNIEKERK-NB_SCC.log
c:\Program Files\Microsoft SQL Server\MSSQL.3\MSSQL\LOG\ERRORLOG
Click to expand...
We need to fix your MSSMALLBIZ SQL instance.

Please post c:\Program Files\Microsoft SQL Server\MSSQL.3\MSSQL\LOG\ERRORLOG

--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
 

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