Failure to load

[Bob E]

When I go to load Microsoft Office 2000 Word, the program
begins and stalls. I get messages like: 1)THERE'S NOT
ENOUGH SPACE TO RUN... 2) THE SYSTEM IS DANGEROUSLY LOW IN
RESOURCES 3) WINWORD CAUSED A GENERAL PROTECTIOON FAULT IN
MODULE USER.EXE. I have tried reloading the program to no
avail. What do I do?

 

[Beth Melton]

Hi Bob,

There are several reasons for receiving errors starting Word. This
article contains the common troubleshooting steps:
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

Also see:
http://www.mvps.org/word/FAQs/AppErrors/InsufficientMemory.htm

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.


~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Santa]

-----Original Message-----
When I go to load Microsoft Office 2000 Word, the program
begins and stalls. I get messages like: 1)THERE'S NOT
ENOUGH SPACE TO RUN... 2) THE SYSTEM IS DANGEROUSLY LOW IN
RESOURCES 3) WINWORD CAUSED A GENERAL PROTECTIOON FAULT IN
MODULE USER.EXE. I have tried reloading the program to no
avail. What do I do?
.
Ditto here, I get the exact same thing. It started on

Tuesday. It has worked fine for 3 years. I have kept
Norton Anti-Virus updated. I also have reloaded the
entire office program. I'm running Windows 98 and Office
2000 Professional. Any help would be appreciated.

 

[TF]

Santa

NAV is the problem. Open NAV and disable the Office Plug-in option.

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

-----Original Message-----
When I go to load Microsoft Office 2000 Word, the program
begins and stalls. I get messages like: 1)THERE'S NOT
ENOUGH SPACE TO RUN... 2) THE SYSTEM IS DANGEROUSLY LOW IN
RESOURCES 3) WINWORD CAUSED A GENERAL PROTECTIOON FAULT IN
MODULE USER.EXE. I have tried reloading the program to no
avail. What do I do?
.
Ditto here, I get the exact same thing. It started on

Tuesday. It has worked fine for 3 years. I have kept
Norton Anti-Virus updated. I also have reloaded the
entire office program. I'm running Windows 98 and Office
2000 Professional. Any help would be appreciated.

 

[Stephanie]

I have exactly the same problem! It is puzzling, any
ideas why it happens at all? And is there a solution?

 

[Beth Melton]

Hi Stephanie,

Please see the various replies in this thread for the solution.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/