Fatal Error when attempting reinstall or repair

S

Susan Ramlet

Well, sort of...

If Office 2003 isn't working properly, yes, you could try to uninstall it
first, then re-install it. You might also read those two text files to see
if they give you any clue as to why setup is failing.

How to use a setup log file to troubleshoot setup problems in Office 2003
http://support.microsoft.com/kb/826511/

If all else fails, try using the Windows Installer Cleanup Utility to remove
all installer references to Office 2003, then re-install it.

290301 - Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp

You may still have Office XP components installed, and that's okay (as long
as you want them). If you don't want them, use the Windows Control Panel's
Add/Remove Programs applet to uninstall the things you no longer want.
 
S

Susan Ramlet

Well, sort of...

If Office 2003 isn't working properly, yes, you could try to uninstall it
first, then re-install it. You might also read those two text files to see
if they give you any clue as to why setup is failing.

How to use a setup log file to troubleshoot setup problems in Office 2003
http://support.microsoft.com/kb/826511/

If all else fails, try using the Windows Installer Cleanup Utility to remove
all installer references to Office 2003, then re-install it.

290301 - Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp

You may still have Office XP components installed, and that's okay (as long
as you want them). If you don't want them, use the Windows Control Panel's
Add/Remove Programs applet to uninstall the things you no longer want.
 
S

Steve C

I did a complete uninstall and reinstall and everthing appears to be fine
now, with one exception. The Office Professional 2003 setup files are
missing when I do a disk cleanup. Before I would always uncheck that box in
Disk Cleanup, so that my setup files would remain, saving me from using my CD
each time. Any ideas? Thanks!
 
S

Steve C

I did a complete uninstall and reinstall and everthing appears to be fine
now, with one exception. The Office Professional 2003 setup files are
missing when I do a disk cleanup. Before I would always uncheck that box in
Disk Cleanup, so that my setup files would remain, saving me from using my CD
each time. Any ideas? Thanks!
 
S

Steve C

I did a complete uninstall and reinstall and everthing appears to be fine
now, with one exception. The Office Professional 2003 setup files are
missing when I do a disk cleanup. Before I would always uncheck that box in
Disk Cleanup, so that my setup files would remain, saving me from using my CD
each time. Any ideas? Thanks!
 
S

Steve C

I did a complete uninstall and reinstall and everthing appears to be fine
now, with one exception. The Office Professional 2003 setup files are
missing when I do a disk cleanup. Before I would always uncheck that box in
Disk Cleanup, so that my setup files would remain, saving me from using my CD
each time. Any ideas? Thanks!
 
S

Steve C

I did a complete uninstall and reinstall and everthing appears to be fine
now, with one exception. The Office Professional 2003 setup files are
missing when I do a disk cleanup. Before I would always uncheck that box in
Disk Cleanup, so that my setup files would remain, saving me from using my CD
each time. Any ideas? Thanks!
 
S

Steve C

I did a complete uninstall and reinstall and everthing appears to be fine
now, with one exception. The Office Professional 2003 setup files are
missing when I do a disk cleanup. Before I would always uncheck that box in
Disk Cleanup, so that my setup files would remain, saving me from using my CD
each time. Any ideas? Thanks!
 
S

Steve C

I did a complete uninstall and reinstall and everthing appears to be fine
now, with one exception. The Office Professional 2003 setup files are
missing when I do a disk cleanup. Before I would always uncheck that box in
Disk Cleanup, so that my setup files would remain, saving me from using my CD
each time. Any ideas? Thanks!
 
S

Steve C

I did a complete uninstall and reinstall and everthing appears to be fine
now, with one exception. The Office Professional 2003 setup files are
missing when I do a disk cleanup. Before I would always uncheck that box in
Disk Cleanup, so that my setup files would remain, saving me from using my CD
each time. Any ideas? Thanks!
 
S

Steve C

I did a complete uninstall and reinstall and everthing appears to be fine
now, with one exception. The Office Professional 2003 setup files are
missing when I do a disk cleanup. Before I would always uncheck that box in
Disk Cleanup, so that my setup files would remain, saving me from using my CD
each time. Any ideas? Thanks!
 
S

Susan Ramlet

Hm. It may be that you didn't have enough disk space for a local
installation source. I only know of two cases where it won't be created:
1) if you tell it to remove the setup files at the end of the installation
(in one of the final setup screens), or 2) if you don't have enough disk
space, then it can't create the LIS.

This may give you more information:

Frequently asked questions about the Local Install Source feature in Office
2003:
http://support.microsoft.com/default.aspx?scid=kb;en-us;830168
 
S

Susan Ramlet

Hm. It may be that you didn't have enough disk space for a local
installation source. I only know of two cases where it won't be created:
1) if you tell it to remove the setup files at the end of the installation
(in one of the final setup screens), or 2) if you don't have enough disk
space, then it can't create the LIS.

This may give you more information:

Frequently asked questions about the Local Install Source feature in Office
2003:
http://support.microsoft.com/default.aspx?scid=kb;en-us;830168
 
S

Susan Ramlet

Hm. It may be that you didn't have enough disk space for a local
installation source. I only know of two cases where it won't be created:
1) if you tell it to remove the setup files at the end of the installation
(in one of the final setup screens), or 2) if you don't have enough disk
space, then it can't create the LIS.

This may give you more information:

Frequently asked questions about the Local Install Source feature in Office
2003:
http://support.microsoft.com/default.aspx?scid=kb;en-us;830168
 
S

Susan Ramlet

Hm. It may be that you didn't have enough disk space for a local
installation source. I only know of two cases where it won't be created:
1) if you tell it to remove the setup files at the end of the installation
(in one of the final setup screens), or 2) if you don't have enough disk
space, then it can't create the LIS.

This may give you more information:

Frequently asked questions about the Local Install Source feature in Office
2003:
http://support.microsoft.com/default.aspx?scid=kb;en-us;830168
 
S

Susan Ramlet

Hm. It may be that you didn't have enough disk space for a local
installation source. I only know of two cases where it won't be created:
1) if you tell it to remove the setup files at the end of the installation
(in one of the final setup screens), or 2) if you don't have enough disk
space, then it can't create the LIS.

This may give you more information:

Frequently asked questions about the Local Install Source feature in Office
2003:
http://support.microsoft.com/default.aspx?scid=kb;en-us;830168
 
S

Susan Ramlet

Hm. It may be that you didn't have enough disk space for a local
installation source. I only know of two cases where it won't be created:
1) if you tell it to remove the setup files at the end of the installation
(in one of the final setup screens), or 2) if you don't have enough disk
space, then it can't create the LIS.

This may give you more information:

Frequently asked questions about the Local Install Source feature in Office
2003:
http://support.microsoft.com/default.aspx?scid=kb;en-us;830168
 
S

Susan Ramlet

Hm. It may be that you didn't have enough disk space for a local
installation source. I only know of two cases where it won't be created:
1) if you tell it to remove the setup files at the end of the installation
(in one of the final setup screens), or 2) if you don't have enough disk
space, then it can't create the LIS.

This may give you more information:

Frequently asked questions about the Local Install Source feature in Office
2003:
http://support.microsoft.com/default.aspx?scid=kb;en-us;830168
 
S

Susan Ramlet

Hm. It may be that you didn't have enough disk space for a local
installation source. I only know of two cases where it won't be created:
1) if you tell it to remove the setup files at the end of the installation
(in one of the final setup screens), or 2) if you don't have enough disk
space, then it can't create the LIS.

This may give you more information:

Frequently asked questions about the Local Install Source feature in Office
2003:
http://support.microsoft.com/default.aspx?scid=kb;en-us;830168
 
S

Susan Ramlet

Hm. It may be that you didn't have enough disk space for a local
installation source. I only know of two cases where it won't be created:
1) if you tell it to remove the setup files at the end of the installation
(in one of the final setup screens), or 2) if you don't have enough disk
space, then it can't create the LIS.

This may give you more information:

Frequently asked questions about the Local Install Source feature in Office
2003:
http://support.microsoft.com/default.aspx?scid=kb;en-us;830168
 

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