Fields go missing when I create a mail merge document.

S

Sam G

I am using Business Contact Manager. I have customized the Accounts form but
haven't touched the Business contacts form. In Word, using mail merge and
trying to use the Business Contacts, only a few fields show up. It seems all
the records are there - just not very many fields. I also tried to mail merge
from Outlook (as specified in the Outlook help files) but when it says to
"Insert Merged Fields" - this is not an option in the Word menu. I can export
the data to a csv and then merge with word.

I'm stumped. I cannot find any more detailed info in help. I saw some
references where customized forms seemed to cause problems with import/export
but I didn't touch this form.

Any ideas ?
Thanks
Sam
 
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