File Access is Denied....Argh!

[Damon Johnson]

Hi,

I purchased a Sony Vaio laptop. Included is a trial
edition of MS Office. I tried to import my .PST file
that I copied from my last computer. I received the
message: "Access is denied. You do not have permission
required to access the file Futlook.pst."

Of course, there was no help file to explain what to do
next or solve the problem. So, I went to the MS website
and signed up for the MS Passport program, against my
wishes; but it was required to get service to solve this
problem. And then after all the hoops they made me jump
through, they tell me that the product code is not from
the country that supports this product...This is
ridiculous since I bought the computer in the U.S.!

So, can you:
1.) Help me get my old .PST file installed on my new
computer? I have followed the "import file" procedures
and reviewed the help files. I need to find out why
there is a response."Access denied".and how to change
that to "Access Permitted."
2.) Solve the problem that my product ID isn't
covered by this website help page.

Best regards,

Damon

 

[neo [mvp outlook]]

Is F: your CDrom? If yes, copy the file to the hard drive and make sure to
remove the read-only attribute. Outside of that, just make sure that the
account in question has full access to the file.

 

[Damon]

Thanks! That did the trick...and yes, it was my CDROM
drive.

Best regards,

Damon