File lock

C

CAM

Hello,

I have a user in our shared network who opened up an Excel file and later
close it. The problem is when another user who goes in and try to open it a
message box says. File in use - Open Read Only or Notifiy. Now the user
claims she close the file and nobody is currently have the file open except
me or the person who just open it. I can't even delete, close the file. We
are using Office 2002 & 2003 how can I open the file without the read only
when no one is using the file. Thanks in advance.
 
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