FileFormatConverts.exe stopped working

D

dbuser

I have been using the converter without problem for docx. to .doc. It has
stopped working - no changes to my system to explain. I am using MS Office
SP3. Convert documents from Outlook Express 6. It now opens Word, the
"Convert File" dialogue box appears, choose "Word 2007 Document", it says
"word is converting ...", and "MSWord: There was an error opening the file".
Not exactly helpful. Went to Add/Remove Programs, chose "repair". Rebooted
computer. Opened msg in mail again and same error msg. Uninstalled
Converter program. Installed again from Microsoft site. Same problem. I am
required to open many documents from mail each day and most are .docx. Can
someone make a suggestion or another converter that will work?

Thanks very much in advance for any help
 

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