Files do not open on double-click

R

Randy Hollaway

This started happening last week.

When double-clicking on office docs, word/excel/ppt..etc...The application
launches but the docuement does not display.

I have to go to File, then open.

Same for Outlook for opening attachments, Outlook kicks out an error, doc
not found, something like that.

What happened? Can I repair?
 
B

Beth Melton

It may be that the file associations have been damaged. To repair them
go to Start/Run and run the following:

winword /r
excel /regserver
powerpnt /regserver
msaccess /regserver

Note the space before the forward slash.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
R

Randy Hollaway

Beth,

Thank you for the reply.

I forgot the mention that I am running Office 2007 Beta 2.

I followed your instructions and got the following error:

Error 1303. Setup cannot access the folder C:\Config/Msi. Verify that the
folder exists in your system and that you have sufficient permissions to
update it. Retry/Cancel

Setup failed. Rolling back changes.

After the error the application launches.

I tried again, double-clicking on a word file and word launches, but the
document is not displayed.
 
B

Beth Melton

Are you able to use Add/Remove Programs and repair the Office 2007
installation?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
B

Beth Melton

Sorry, my actual question was if you are able to use the Repair
function for the Office 2007 installation without encountering an
error. Based on your previous answer I suspect it did but could you
please confirm?

Also, if you are using Norton AV, in Norton Options in the
Miscellaneous section, turn off "Enable Office Plug-in" this is known
to cause the behavior you describe.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
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