fix for open/save files problem

[Patricia Shannon]

A recent Windows update has caused problems for many people in opening and
saving files.
See the following for possible solutions:

http://www.microsoft.com/communitie...8ee928-cf0d-416c-b961-b4c9eab1d1d7&sloc=en-us

http://www.microsoft.com/communitie...e4e27f-7e22-43ad-9626-be04808e221d&sloc=en-us

http://www.microsoft.com/communitie...misc&mid=1fe358b1-c8eb-4217-ad2a-4b9fcf741916