Folder displaying incorrect item number

[Xmas]

I've got a number of users who have a shortcut to a public folder on their
outlook bar. This shortcut incorrectly displays the number of items in the
folder. For example, there is one item in the folder but the shortcut shows
52. If there's 2 items then it shows 53. If I log onto the PC then it
displays the item number correctly. I logged one of the users onto another
PC but the problem was still there. I recreated her network profile and her
outlook profile but no joy. Were using outlook XP and XP desktop.

Any help is appreciated

Thanks

Jeff

 

[Civitareale]

Have you seen if there is any filter on the outlook?

 

[Xmas]

Just checked and there is no filter

Have you seen if there is any filter on the outlook?