Folder freezing when I try to view headers in Outlook 2003

[Deborah Gray]

This morning an email must have downloaded that is causing this
problem. When I try to view the headers in a particular folder, the
whole program freezes as soon as the headers start to appear. I do not
have Auto Preview enabled on that folder. I tried marking the whole
folder as read - that didn't work. I ran an anti-virus scan, which
didn't work.

Is there any way to delete those emails? Otherwise I guess I have to
delete the whole folder and start again, but there are some emails in
there that I need.

TIA

- Deborah

 

[AndreasRoeder]

Hi Deborah,
maybe this workaround could help. I have had the same problem.
I have created a rule, which deleted this email by senders name.
After i run this rule, the email was gone and all went well!