folders in favourites are removed when outlook is closed

[Ace Gooner]

I have recently upgraded my pc to windows 7 and have outlook 2003 installed
with outlook connector. i have added the inboxes from the hotmail email
accounts to the favourites pane, but when outlook is closed and then
re-opended the inboxes are no longer there. How do i stop this from
happening?

 

[Roady [MVP]]

This issue can either occur because of a corruption in your Navigation Pane
or somehow Outlook is not properly shutting down and the settings are not
saved upon closing Outlook.

To reset the Navigation Pane use;
Start-> type; outlook.exe /resetnavpane

To troubleshoot Outlook shutdown issues see;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm