FOLDERS will not open

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In word or excell I cannot open folders... can open separate files outside of
folders. Explorer works along with other software~ have updated adaware &
norton anti virus... don't need defrag. I have windows xp.
help please....
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[garfield-n-odie [MVP]]

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".