Font selection list mix up

[bphillips]

I recently upgraded to OS X 10.5.8 and Entourage 2008. I'm using
Extensis Suitcase Fusion to handle my font activation on the computer.
When I try to change fonts using the font pull down menu in Entourage
my font list is not arranged as it used to be in Office 2004 and X.
Some fonts, which I know are activated in other applications on the
computer, are not listed. Others are only listed by their type such as
Medium, Light, Book or Condensed with no mention of what font they are
until you actually select them.

I posted to Microsoft's forums about this and they suggested turning
off WYSIWYG, which I did. With WYSIWYG turned off some fonts are
listed simply as Engraved, Book, Ultra, Black, Condensed, Demi,
Casual, Medium, Bold Oblique, etc. All my Helvetica fonts show with
their style numbers in front of them, but it doesn't say Helvetica in
the font name. The others I have to guess at. If I turn WYSIWYG on I
can at least see what they look like and know which one I'm selecting,
but I'm not sure why Entourage is not grouping the fonts in their
families. What's interesting is that it doesn't do this in my other
Office products. Word groups them by family, but not totally
alphabetically. For some reason the ITC brand fonts and a few others
are coming up in the A's rather than where they should fall
alphabetically. They do this in Excel and PowerPoint as well. I can
deal with that, but the fonts just appearing with no names is a bit of
a pain.

Has anyone seen this behavior or know what is causing it?

 

[Diane Ross]

I posted to Microsoft's forums about this

The Microsoft forums are just an interface to this newsgroup.

Other than sending you to this page for some basics on using Fonts in
Office, I don't have a solution.

<http://www.entourage.mvps.org/troubleshoot/bad_font.html>

I do know Suitcase has been known to cause problems. If you disable it does
the problem go away?

Disable global auto font activation from within Suitcase. Easy way to test
if Suitcase is part of the problem: Simply quit Suitcase and test launch.

 

[CyberTaz]

I haven't used Suitcase since prior to the intro of OS X, so I can't comment
on its current reliability, but I did notice that you mention having updated
OS X... Have you also updated Office 2008 *&* Suitcase as well?

It's also possible that the Office Font Cache (12) file is damaged or
corrupt. You might try removing it while no Office apps are running to see
if the problem continues. Also, there could be a corrupt font cache,
especially if you don't restart your Mac at least every other day.

HTH |:>)
Bob Jones
[MVP] Office:Mac