Form confirmation page not being honored by FP.

S

SOS-EO

I have a site on which 3 pages each have a different form. I'm using FP to
process the form results. Two pages point to ThankYou.htm as a confirmation
page. The other form is set up to use a different confirmation page, but
when I submit the form, it still takes me to ThankYou.htm. I have
viewed/source of the pages on the live site to make sure they are what I
think they are.

Possibilities I can think of include:
a) There's some magic I'm unaware of.
b) The shtml.dll is caching the confirmation page name for a LONG time
(hours) and although I've ftp'd in a new version of the contact form with a
different confirmation page name, it isn't being treated as live yet.
c) FP is unable to handle more than one confirmation page for a site. (?)
Surely not.

The forms are each seeking to save form results to both a file and email if
that makes a difference.
Also, misbehavingform.htm is trying to use followupform.htm as the
confirmation page. But this isn't truly a multi-page form since the forms
are independant - the fields are not being passed.

-Clueless in Colombia.
 
S

Steve Easton

1. Don't ftp to your site because you will break the extensions and they are needed by the forms.
2. in misbehaving form, right click inside the form, select Form properties, click the options tab,
click the confirmation tab and verify that the correct confirmation page is selected. Each form
page has it's own "web bot" information which contains the confirmation page information.


--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer
 
K

Ken

I'm having the same problem - and have checked and re-
published my site several times - but the errant form
still directs the user to the wrong confirmation page.
There must be more to this problem than meets the eye.
Also - please note that i've checked the "bot" in the
html view - and it reads correctly.

Any ideas for next step to try?

-----Original Message-----
1. Don't ftp to your site because you will break the
extensions and they are needed by the forms.
2. in misbehaving form, right click inside the form,
select Form properties, click the options tab,
click the confirmation tab and verify that the correct
confirmation page is selected. Each form
page has it's own "web bot" information which contains
the confirmation page information.
 

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