Format Text Tab inactive in BCM

J

Jeff

The format Text Tab on the ribbon seems to allways be inactive in BCM 2007.

When I import or copy contact info into BCM, is sometimes in not formatted
properly (i.e. all caps, etc.). Why can I not do this with the Change Case
command on the Format Text Ribbon?

Is there another way save re-typing the info?

Thanks,
 
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