Forwarding email in Outlook 2003

[Joe]

I'm having a problem forwarding certain e-mails using
Outlook 2003...When I forward the message, it trys to
start Word 2003 as my e-mail editor... The problem is the
program hangs at this point and Word never opens the
message...? Any ideas?

 

[DirtyDude]

I'm having a problem forwarding certain e-mails using
Outlook 2003...When I forward the message, it trys to
start Word 2003 as my e-mail editor... The problem is the
program hangs at this point and Word never opens the
message...? Any ideas?

Just delete (or rename) Normal.dot, this file will them be
automatically recreated once you start Word & should solve the
problem.