FP2003 Form not working when user uses Firefox to access page

M

Milo-in-San-Diego

I know that Firefox is not your concern, but as I use FP2003 to create a form
that is supposed to send me an email with the entered info. The page works
fine if the user's browser is IE, but to my dismay, if the user is a Firefox
user, it LOOKS to them like they sent me the info, but it never arrives!

I can't tell the people using my site what browser to use and I can lose
their business to this. Is there any known tweak I can make (either onscreen
or to the HTML FP generates) such that those who hit my site via Firefox will
still be able to fill out a form and send me email?
 
M

Mike Mueller

Milo

Are you using any javascripts on this page dealing with this
form? Post a URL and you will probably get better answers.

Mike



"Milo-in-San-Diego"
message
:I know that Firefox is not your concern, but as I use
FP2003 to create a form
: that is supposed to send me an email with the entered
info. The page works
: fine if the user's browser is IE, but to my dismay, if the
user is a Firefox
: user, it LOOKS to them like they sent me the info, but it
never arrives!
:
: I can't tell the people using my site what browser to use
and I can lose
: their business to this. Is there any known tweak I can
make (either onscreen
: or to the HTML FP generates) such that those who hit my
site via Firefox will
: still be able to fill out a form and send me email?
 
M

Milo-in-San-Diego

I've resolved it with the help of someone pretty knowledgeable about Firefox.
There was a hyperlink on the Submit button to go to the confirmation page.
Not sure why that works fine in IE and not in Firefox, but removing the
hyperlink allowed the email to pass through on both browsers.

And the form still takes one to the confirmation page by the definition of
the submit button.

Thanks for your time on this. VERY glad to have resolution.
======================================================
 

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