freezing when try to print

S

sheva

My Office programs (Excel, Word) freeze immediately after switching print
button.
So I can not print any document with these programs.

What can be the problem?
How can I solve it?

Thanks for your help in advance!
 
S

Susan Ramlet

Hi, Sheva,

Has this always happened, or did it just begin? What version of Office?
What operating system? Does the same thing happen in other Windows
applications, such as Notepad? Does the same thing happen if you use "File,
Print" from the menu? Can you change your default printer and see if that
works? If so, you might need an updated printer driver.
 
Top