M
Marc R. Bertrand
Hello,
In my Yahoo account, I get loads of e-mail messages -- of a virus/worm
kind, the kind that says "Microsoft", "Patch", "Update", etc., of 143K
something in size. I was stupid enough, one day, to click on the fake
automatic update from Microsoft...and now I am paying the price for
that. But still, even if I had clicked on 'No' or closed the dialog,
according to what I read somewhere on the Net, I would have been
infected because, once the virus/worm found its way to my PC, I had
some "opening" or some "port 135" (or something like that) that left
my PC vulnerable (I downloaded the authentic patches from Microsoft
after I got the virus).
Today, I have just bought, installed, and ran Norton 2004 AntiVirus,
but before I did that, I tried to remove my virus/worm with all the
possible "removal" tools out there available on the web (Stinger.exe,
FixSwen.exe, bla, bla, bla), from Symantec and McAfee. Nothing worked.
The damned virus/worm is still in my PC and hard-working -- even after
I ran Norton 2004 AntiVirus. Also, during my many attempts at
"cleaning" manually my PC, I have done the Ctrl+Alt+Delete thing, and
ended the process of 2 svchost.exe files. A few hours later, I had 4
svchost.exe files alive in my Task Manager list. Go figure.
Anyway, although having bought Norton 2004 may not have been a waste
of money, it's clear that Norton doesn't support or protect web-based
e-mail such as Yahoo and Hotmail, as I found out on page 21 of the
User's Guide that comes with the Norton CD. I wish I had known that --
before -- I bought the £40 product.
Nonetheless, some virus-type files *are* on my PC, undetected, and I
am wondering whether I should send the kind of e-mail message to the
Norton/Symantec people your mother would definitely not approve of.
So, what's left for me to do, I guess, is to use MS Outlook (from
Office XP Professional) I have on my PC, so that Norton can "catch"
the guilty virus files in "flagranted delicto" and kill the f..k out
of it.
Now, I don't know beans about POP3 and SMTP and all that e-mail stuff.
Will someone be kind enough to walk me through the few steps required
to set up the simplest of configuration of my MS Outlook?
Thanks in advance for your understanding and your time.
Marc R. Bertrand
In my Yahoo account, I get loads of e-mail messages -- of a virus/worm
kind, the kind that says "Microsoft", "Patch", "Update", etc., of 143K
something in size. I was stupid enough, one day, to click on the fake
automatic update from Microsoft...and now I am paying the price for
that. But still, even if I had clicked on 'No' or closed the dialog,
according to what I read somewhere on the Net, I would have been
infected because, once the virus/worm found its way to my PC, I had
some "opening" or some "port 135" (or something like that) that left
my PC vulnerable (I downloaded the authentic patches from Microsoft
after I got the virus).
Today, I have just bought, installed, and ran Norton 2004 AntiVirus,
but before I did that, I tried to remove my virus/worm with all the
possible "removal" tools out there available on the web (Stinger.exe,
FixSwen.exe, bla, bla, bla), from Symantec and McAfee. Nothing worked.
The damned virus/worm is still in my PC and hard-working -- even after
I ran Norton 2004 AntiVirus. Also, during my many attempts at
"cleaning" manually my PC, I have done the Ctrl+Alt+Delete thing, and
ended the process of 2 svchost.exe files. A few hours later, I had 4
svchost.exe files alive in my Task Manager list. Go figure.
Anyway, although having bought Norton 2004 may not have been a waste
of money, it's clear that Norton doesn't support or protect web-based
e-mail such as Yahoo and Hotmail, as I found out on page 21 of the
User's Guide that comes with the Norton CD. I wish I had known that --
before -- I bought the £40 product.
Nonetheless, some virus-type files *are* on my PC, undetected, and I
am wondering whether I should send the kind of e-mail message to the
Norton/Symantec people your mother would definitely not approve of.
So, what's left for me to do, I guess, is to use MS Outlook (from
Office XP Professional) I have on my PC, so that Norton can "catch"
the guilty virus files in "flagranted delicto" and kill the f..k out
of it.
Now, I don't know beans about POP3 and SMTP and all that e-mail stuff.
Will someone be kind enough to walk me through the few steps required
to set up the simplest of configuration of my MS Outlook?
Thanks in advance for your understanding and your time.
Marc R. Bertrand