front page shuts down

J

Jose Lima

Recently I am having this problem: when I am inputing text in a front page
page a message pops up saying something went wrong and the program needs to
shut down. And it asks to send a report, which I always say yes. It always
happen when I am inputing regular text. Any advice?
 
S

Stefan B Rusynko

Start by running a Help Detect and Repair
If that does not help try the usual repairs in the sequence below:
1) In Windows Explorer Find and delete all FP Temp Files
Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp
- in FP 2003 you need to look in the super hidden folder
%USERPROFILE%\Local Settings\Temporary Internet Files\FrontPageTempDir
2) In Windows Explorer Find and delete all hidden *.web files
Usually in %USERPROFILE%\Application Data\Microsoft\Web Server Extensions\Cache
3) Run a Repair on IE
(see http://support.microsoft.com/default.aspx?scid=318378 )
4) Install all Service Packs for your OS, IE, MS Office and your Video card
(Windows Update and Office Update sites, plus your video card supplier site)
5) Open FP and Disable or Uninstall any FP Addins,
6) Open your FP Web/Site and run a Tools Recalculate Hyperlinks




| Recently I am having this problem: when I am inputing text in a front page
| page a message pops up saying something went wrong and the program needs to
| shut down. And it asks to send a report, which I always say yes. It always
| happen when I am inputing regular text. Any advice?
 
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