Frontpage 2003 kills Office 2007 mail merge

J

Jack Steehler

I use Excel 2007 to store a mailing list. I then compose messages in Word
2007 and use mail merge to pull in the Excel mailing list. Messages are then
sent out via Outlook 2007.

Recently, the installation of Frontpage 2003 on this system caused the mail
merge process to stop working. At the final step of sending the e-mail,
nothing at all happens.

The problem has been duplicated on a colleague's computer. Mail merge
works, then after Frontpage 2003 is installed, mail merge no longer works.

Suggestions?
 
S

Susan Ramlet

Hi, Jack,

Have you tried to repair your Office 2007 installation by re-running setup
(or using the Repair option in the Windows Control Panel's Add/Remove
Programs applet)?

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--
Susan Ramlet
MVP - Office

Please reply to the newsgroup. I cannot respond to private requests for
help. Besides, then the community doesn't benefit from your question!
 
J

Jack Steehler

My IT staff reported it was probably a registry problem. I have requested
that they do the repair/reinstall to see if that fixes the problem, and I'll
report back after they've done so. I'd do it myself, but I don't have access
to the network installation site.

Jack Steehler
 
J

Jack Steehler

I'm happy to report that removing and reinstalling Office 2007 appears to
have solved this problem.

Jack Steehler
 
S

Susan Ramlet

Excellent! Thanks for posting back. Usually Office apps behave better if
they are installed in the order they were released.

--
--
Susan Ramlet
MVP - Office

Please reply to the newsgroup. I cannot respond to private requests for
help. Besides, then the community doesn't benefit from your question!
 
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