Frontpage will not load

D

Darlene

I was using Frontpage with no problems and now it will not
load. I have eliminated any changes that were made to the
system, I even restored from a previous date where I know
that Frontpage was working. It still locks up my system
when I try and load it.
Any Suggestions?
 
S

Stefan B Rusynko

Have you tried the usual repairs in the sequence below:
1) In Windows Explorer Find and delete all FP Temp Files
Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp
- in FP 2003 you need to look in the super hidden folder
%USERPROFILE%\Local Settings\Temporary Internet Files\FrontPageTempDir
2) In Windows Explorer Find and delete all hidden *.web files
Usually in %USERPROFILE%\Application Data\Microsoft\Web Server Extensions\Cache
3) Run a Repair on IE
(see http://support.microsoft.com/default.aspx?scid=318378 )
4) Install all Service Packs for your OS, IE, MS Office and your Video card
(Windows Update and Office Update sites, plus your video card supplier site)



| I was using Frontpage with no problems and now it will not
| load. I have eliminated any changes that were made to the
| system, I even restored from a previous date where I know
| that Frontpage was working. It still locks up my system
| when I try and load it.
| Any Suggestions?
 
M

Mark Fitzpatrick

Are you running a virus scanner? Try disabling the virus scanner right
before launching FP. I've had some flaky behavior sometimes with my various
virus scanners.

If this doesn't work, and you still have the FP CD's handy, try doing a
Repair on the installation through the add/remove programs. It could just be
a bad registry setting that will be fixed with a repair.

Hope this helps,
Mark Fitzpatrick
Microsoft MVP - FrontPage
 
G

Guest

I will try disabling the scan software.
I did uninstall and reinstall two times and it did nothing.
Thanks for the thoughts
Darlene
 
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