There is no "general" group. The most general is probably "newusers," but if
you have a question about an IPF, GPF, failure to open, etc., you're already
in the right place. For formatting issues, try word.pagelayout. For
printing, try word.printingfonts, etc.
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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word