General Protection Fault in module User.exe in Excel 2000

[Chris Weir]

I cannot get Excel 2000 to open on my windows 98se system.
I have uninstalled it and reinstalled it several times and
I keep having the same problem. It was running fine a few
days ago and now I can't get it to come up. This is the
error I keep getting:

EXCEL caused a general protection fault in moduel USER.EXE
at 003:00003d32.
Registers:
EAX=00026450 CS=178f EIP=00003d32 EFLGS=00000246
EBX=179f6450 SS=2e6f ESP=00008968 EBP=00628972
ECX=00015c7d DS=1697 ESI=00000014 FS=3ecf
EDX=0001178f ES=05ef EDI=000281cc GS=1847
Bytes at CS: EIP:
c4 1f26 8b 5f 10 0b db 74 3d 83 fb 1d 77 08 8b
stack dump:
000c0014 07820000 899c0772 81cc4ba4 16970002 000089e0
0000000c 000089e8
0000000c 068816ea 000089e0 178f5d65 000281cc 03db89b2
0000178f 00000000

Please Help!

 

[Steve]

Chris

Open windows explorer. Do a search for ".xlb" without the quotes. When the
file is found, delete this file. Now open up excel. The .xlb file is your
menu settings. When you reopen excel, it will create a new .xlb file.

Regards
Steve

 

[Mike B]

I have this exact same issue. thanks for this reply.
I'm going to give that a try tomorrow. Thank you.

Mike