general protection fault in module user.exe

S

Sammy

After installing a new printer, Excel 2000 keeps
crashing. I have deleted the printer and uninstalled the
printer software. Now when I open Excel, I get an
illegal operation error, and it shuts me down. Can
anyone help? Thanks!

Here is the text of the error message:

EXCEL caused a general protection fault
in module USER.EXE at 0003:00003d32.
Registers:
EAX=00026920 CS=178f EIP=00003d32 EFLGS=00000246
EBX=179f6920 SS=3d6f ESP=00008968 EBP=00628972
ECX=00015c7d DS=1697 ESI=00000014 FS=3d9f EDX=0001178f
ES=06cf EDI=00029210 GS=43e7 Bytes at CS:EIP:
c4 1f 26 8b 5f 10 0b db 74 3d 83 fb 1d 77 08 8b Stack
dump:
000c0014 07760000 899c077a 92104ba4 16970002 000089e0
0000000c 000089e8 0000000c 068c16ea 000089e0 178f5d65
00029210 03db89b2 0000178f 00000000
 

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