General Protection Fault in Word 2000

B

Bill

When I open Word 2000 I get a GPF "WINWORD has caused a
general protection falut in module HPFWIN16.dll"

I have tried uninstalling and re-installing Office 2000
and still get the same error.

Any suggestions would be greatly appreciated.

Thanks
Bill
 
B

Beth Melton

Hi Bill,

HPFWIN16.dll indicates your printer driver. Obtain an updated driver
from the HP web site and see if that resolves the problem.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
G

Guest

Thank You Beth;
I'll give it a try.

Bill
-----Original Message-----
Hi Bill,

HPFWIN16.dll indicates your printer driver. Obtain an updated driver
from the HP web site and see if that resolves the problem.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/





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