GETTING A WINMAIL.DAT ERROR ON E-MAIL ATTACHMENTS USING OUTLOOK...

P

PLM

MY ATTACHMENTS ARE NOT FORWARDED WITH OUR E-MAILS. THE PERSON TO WHOM THE
E-MAIL IS ADDRESSED RECEIVES A WINMAIL.DAT FILE. WE HAVE TRIED HTML AND TEXT
FORMATS. STILL HAVE THE SAME PROBLEM

APPRECIATE ANY HELP TO SOLVE.
 
L

Lanwench [MVP - Exchange]

PLM said:
MY ATTACHMENTS ARE NOT FORWARDED WITH OUR E-MAILS. THE PERSON TO WHOM
THE E-MAIL IS ADDRESSED RECEIVES A WINMAIL.DAT FILE. WE HAVE TRIED
HTML AND TEXT FORMATS. STILL HAVE THE SAME PROBLEM

APPRECIATE ANY HELP TO SOLVE.
Click to expand...

Change the message format to Plain Text or HTML - don't use Rich Text.

Also - please lose the caps lock - it's hard to read & is considered
"shouting". Thanks. :)
 
R

rwoods

Listen, you people need to find another solution to this problem. I have had
the same problem for nearly a year and this is the only answer you have. I
have also changed format to HTML and plain text and the problem is still
there. Does anybody have a new answer. This one does not work.
 
R

rwoods

I apologize for the general terms that I used. I should have directed it to
those with the "MVP" after their names. This is a serious problem with my
employer and the solutions presented by these experts do not work. I have
made all of the changes including changing the default editor and sending
everything in plain text. I wish someone who works for Microsoft would solve
this problem. Sorry again for painting with such a broad brush, my
frustration is shwoing through.
 
S

Stephen Burnett

PLM said:
MY ATTACHMENTS ARE NOT FORWARDED WITH OUR E-MAILS. THE PERSON TO WHOM THE
E-MAIL IS ADDRESSED RECEIVES A WINMAIL.DAT FILE. WE HAVE TRIED HTML AND TEXT
FORMATS. STILL HAVE THE SAME PROBLEM

APPRECIATE ANY HELP TO SOLVE.
Click to expand...

Right - I have just solved the problem ON MY COMPUTER. Apparently there can
be other things that affect this.

STEP 1
Set default sending format to HTML in TOOLS | OPTIONS | Mail Format

STEP 2
Open a contact, right-click on their email address field and click PROPERTIES.
In the box displayed, change INTERNET FORMAT to LET OUTLOOK CHOOSE THE BEST
SENDING FORMAT.

Unfortunately, I havent found a way to apply this to all in one go, so it
needs to be done for EVERY contact that has this problem :(
 
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