Getting fill cannot translate error

[tred73]

I am runnng into a vexing problem. My users are all on Powerpoint 2000 they
prepare a daily presentation for a number of people. The issue is when a 2003
Powerpoint user attempts to open the file they get a powerpoint cannot
translate file error. The weird thing is that I can open the presentation in
2003 using slide sorter view but if I view in normal and try and close the
file it asks to save the file even I have not modified it at all. If I save
it of course the File translation error appears. Any help with this would be
aprreciated.

 

[Sonia]

Have you applied Service Pack 1 to the PowerPoint 2003 system? Go to Help >
Check for Updates and follow the links. Should fix the problem.
--

Sonia Coleman
Microsoft PowerPoint MVP Team
Autorun Software, Templates and Tutorials
http://www.soniacoleman.com

 

[David M. Marcovitz]

Have you applied Service Pack 1? Go to the Help Menu and choose Check for
Updates. Follow the instructions to install Service Pack 1. If that doesn't
fix your problem, drop us another line.
--David

--
David M. Marcovitz
Microsoft PowerPoint MVP
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/

 

[tred73]

Service pack 1 has been applied already.

Have you applied Service Pack 1? Go to the Help Menu and choose Check for
Updates. Follow the instructions to install Service Pack 1. If that doesn't
fix your problem, drop us another line.
--David

--
David M. Marcovitz
Microsoft PowerPoint MVP
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/

 

[tred73]

Have another question is there a tool Like MBSA to determine what updates
office may need on this system. This system does not have access to the
internet so i would have to run something like hfnetchk on it to find what
updates it needs. But like I stated Service Pack 1 is installed.