ghost email accounts

V

vanderloo

I have an old e-mail account, which I deleted a long time ago. (Like 3
years). It is no longer set up in Outlook 2000 in mail accounts. But I have
this "[email protected] FAV", "[email protected] office data file" and "[email protected]
SRS" file in my c:\documents and settings\my name\Application
Data\Microsoft\Outlook folder. When I delete these 3 files, then open
outlook, they re-appear. but this account is nowhere to be found in Outlook.
I'm having some sort of virus issue and wonder if it is embedded in these
files. Can someone tell me what I can do to make them go away for good? Also,
the other day this [email protected] icon appeared out of nowhere on my desktop.
Thank You,
 
B

Brian Tillman [MVP - Outlook]

I have an old e-mail account, which I deleted a long time ago. (Like 3
years). It is no longer set up in Outlook 2000 in mail accounts. But I
have
this "[email protected] FAV", "[email protected] office data file" and "[email protected]
SRS" file in my c:\documents and settings\my name\Application
Data\Microsoft\Outlook folder. When I delete these 3 files, then open
outlook, they re-appear. but this account is nowhere to be found in
Outlook.
I'm having some sort of virus issue and wonder if it is embedded in these
files. Can someone tell me what I can do to make them go away for good?
Also,
the other day this [email protected] icon appeared out of nowhere on my
desktop.
Click to expand...

This suggests you have an AOL IMAP account in your mail profile. Use the
Mail applet in Control Panel to start with a clean mail profile, if you're
using Outlook 2000 in Corporate/Workgroup mode. If you're using it in
Internet Mail Only mode, you can use Regedit to remove the old profile from
the registry and let Outlook create a new one.
 
V

vanderloo

Thank You Brian,
but I'm not finding a mail applet in my control panel. I'm in xp pro64. Is
there somewhere else I can access it?
 
B

Brian Tillman [MVP - Outlook]

but I'm not finding a mail applet in my control panel. I'm in xp pro64. Is
there somewhere else I can access it?
Click to expand...

You must enable the 32 bit control panels in order to see it.
 
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