Ghost Mailboxes

J

Jeremy

At the bottom of my folder list I have 2 folders without
any names which when i try to open I get the error ow#25
This set of folders cannot be opened.
What can I do?
 
M

Milly Staples [MVP - Outlook]

To remove extra PST(s) from the folder list:

Outlook 97 or Outlook 98/2000 (Corporate Mode)
- On the Tools menu, click Services.
- Highlight Personal Folders service you want to remove and click "Remove".

Note: Standalone users require 1 Personal Folders Service. Those connecting
to an Exchange server normally do not use a Personal Folders file when mail
is kept on the server.

Outlook 98/2000 (IMO [Internet Mail Only] Mode)
- On the View menu, click Folder List.
- Right click on the root folder of a folder list.
- Right click on the root of the extra set of Personal Folders and choose
"Disconnect" or "Close".

For the most stubborn of PSTs that will not remove from the folder list.

IMPORTANT: The following information contains information about editing the
registry. Before you edit the registry, you should first make a backup copy
of the registry files (System.dat and User.dat). Both are hidden files in
the Windows folder.

- Start RegEdit (Win9x/NT) or RegEdt32 (NT).
- Navigate to:
* Win9x users
HKEY_CURRENT_USER\Software\Microsoft\Windows
MessagingSubsystem\Profiles\<your profile name>
* WinNT users
HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\WindowsMessaging Subsystem\Profiles\<your profile name>
- Look in the tree under that point (it should be full of keys with long
hexidecimal value names) and look for a section that references the PST file
you want off of your folder tree. Export that section (for safety) and then
delete it.

Note: this also works for later versions of Outlook, especially the registry
editing.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
(e-mail address removed) <[email protected]>
asked:

| Outlook 2003 BTW
|| -----Original Message-----
|| At the bottom of my folder list I have 2 folders without
|| any names which when i try to open I get the error ow#25
|| This set of folders cannot be opened.
|| What can I do?
|| .
 

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