Glitch in OUtlook 2007? Emails are disappearing.


D

deborah

Been struggling with this for 3 weeks. There is truly something wrong with my
Outlook 2007. I have installed this on a new laptop. Have 2003 on my old
laptop. Emails are just disappearing into thin air. For ex, I received an
email from somebody yesterday and replied. Both the original email and the
reply are not in their folders. They are not in the inbox, sent folder or
deleted folder. I have not deleted anything for 2 weeks in order to track
things.

So where did these emails go? I have indicated to save emails to the
server. Some are saved, some not. All very arbitrary.

Please explain this- if somebody can. I think there is a major glitch in
this program. Nothing makes sense. Help?? BTW- running XP
 
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D

DL

Check your Views and check your Archive options
'Save to the server'? dont you mean keep a copy on the server?
 
D

deborah

Have done everything possible. Have adjusted views, have told it not to
archive anything. And yes, told it to leave copy on server and it's not
doing that. don't need to use advanced find because I'm checking manually.
But don't know where to find advanced find. it's all very frustrating.

Diane Poremsky said:
What type of Email account do you use? Can you find them if you use advanced
find?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:dailytips-subscribe-r[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


deborah said:
Been struggling with this for 3 weeks. There is truly something wrong with
my
Outlook 2007. I have installed this on a new laptop. Have 2003 on my old
laptop. Emails are just disappearing into thin air. For ex, I received an
email from somebody yesterday and replied. Both the original email and the
reply are not in their folders. They are not in the inbox, sent folder or
deleted folder. I have not deleted anything for 2 weeks in order to track
things.

So where did these emails go? I have indicated to save emails to the
server. Some are saved, some not. All very arbitrary.

Please explain this- if somebody can. I think there is a major glitch in
this program. Nothing makes sense. Help?? BTW- running XP
 
D

Diane Poremsky [MVP]

Click ctrl+shift+f - you'll use the general tab. If you remember part of the
subject, search on it, otherwise search on the persons address. Set the in
folders list the top level and check the box to search all folders (top
right of dialog)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


deborah said:
Have done everything possible. Have adjusted views, have told it not to
archive anything. And yes, told it to leave copy on server and it's not
doing that. don't need to use advanced find because I'm checking
manually.
But don't know where to find advanced find. it's all very frustrating.

Diane Poremsky said:
What type of Email account do you use? Can you find them if you use
advanced
find?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


deborah said:
Been struggling with this for 3 weeks. There is truly something wrong
with
my
Outlook 2007. I have installed this on a new laptop. Have 2003 on my
old
laptop. Emails are just disappearing into thin air. For ex, I received
an
email from somebody yesterday and replied. Both the original email and
the
reply are not in their folders. They are not in the inbox, sent folder
or
deleted folder. I have not deleted anything for 2 weeks in order to
track
things.

So where did these emails go? I have indicated to save emails to the
server. Some are saved, some not. All very arbitrary.

Please explain this- if somebody can. I think there is a major glitch
in
this program. Nothing makes sense. Help?? BTW- running XP
 
D

deborah

That's great. Never knew about advanced find. But the messages weren't there
either.
Diane Poremsky said:
Click ctrl+shift+f - you'll use the general tab. If you remember part of the
subject, search on it, otherwise search on the persons address. Set the in
folders list the top level and check the box to search all folders (top
right of dialog)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


deborah said:
Have done everything possible. Have adjusted views, have told it not to
archive anything. And yes, told it to leave copy on server and it's not
doing that. don't need to use advanced find because I'm checking
manually.
But don't know where to find advanced find. it's all very frustrating.

Diane Poremsky said:
What type of Email account do you use? Can you find them if you use
advanced
find?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Been struggling with this for 3 weeks. There is truly something wrong
with
my
Outlook 2007. I have installed this on a new laptop. Have 2003 on my
old
laptop. Emails are just disappearing into thin air. For ex, I received
an
email from somebody yesterday and replied. Both the original email and
the
reply are not in their folders. They are not in the inbox, sent folder
or
deleted folder. I have not deleted anything for 2 weeks in order to
track
things.

So where did these emails go? I have indicated to save emails to the
server. Some are saved, some not. All very arbitrary.

Please explain this- if somebody can. I think there is a major glitch
in
this program. Nothing makes sense. Help?? BTW- running XP
 
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H

Hal Hostetler [MVP-P/I]

Vanishing emails are often caused by AntiVirus applications that are setup
to scan email, are you running one?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

deborah said:
That's great. Never knew about advanced find. But the messages weren't
there
either.
Diane Poremsky said:
Click ctrl+shift+f - you'll use the general tab. If you remember part of
the
subject, search on it, otherwise search on the persons address. Set the
in
folders list the top level and check the box to search all folders (top
right of dialog)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


deborah said:
Have done everything possible. Have adjusted views, have told it not
to
archive anything. And yes, told it to leave copy on server and it's
not
doing that. don't need to use advanced find because I'm checking
manually.
But don't know where to find advanced find. it's all very
frustrating.

:

What type of Email account do you use? Can you find them if you use
advanced
find?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Been struggling with this for 3 weeks. There is truly something
wrong
with
my
Outlook 2007. I have installed this on a new laptop. Have 2003 on my
old
laptop. Emails are just disappearing into thin air. For ex, I
received
an
email from somebody yesterday and replied. Both the original email
and
the
reply are not in their folders. They are not in the inbox, sent
folder
or
deleted folder. I have not deleted anything for 2 weeks in order to
track
things.

So where did these emails go? I have indicated to save emails to
the
server. Some are saved, some not. All very arbitrary.

Please explain this- if somebody can. I think there is a major
glitch
in
this program. Nothing makes sense. Help?? BTW- running XP
 

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