Graphics are not visible

[John Ealey]

Further to my recent posts:
I have updated the graphics drivers for my computer and
changed the view, pictures, to detailed display. Still nothing is seen.
The most annoying thing is that I can click on the graphic, which can't be
seen in publisher, save it as a graphic file, and then see it in my photo
image editor. I know it's got to be something simple but I am absolutely
puzzled as to what it is. Incidentally, if I save my publisher file to a
disk and take it to another computer, hey presto, the graphics appear!

John Ealey

 

[JoAnn Paules [MSFT MVP]]

Try updating your video drivers.

 

[John Ealey]

I have done that

John Ealey

Try updating your video drivers.

--
JoAnn Paules
MVP Microsoft [Publisher]

Further to my recent posts:
I have updated the graphics drivers for my computer and
changed the view, pictures, to detailed display. Still nothing is seen.
The most annoying thing is that I can click on the graphic, which can't
be seen in publisher, save it as a graphic file, and then see it in my
photo image editor. I know it's got to be something simple but I am
absolutely puzzled as to what it is. Incidentally, if I save my publisher
file to a disk and take it to another computer, hey presto, the graphics
appear!

John Ealey

 

[JoAnn Paules [MSFT MVP]]

What file format are you having difficulty with?

--
JoAnn Paules
MVP Microsoft [Publisher]

I have done that

John Ealey

Try updating your video drivers.

--
JoAnn Paules
MVP Microsoft [Publisher]

Further to my recent posts:
I have updated the graphics drivers for my computer and
changed the view, pictures, to detailed display. Still nothing is seen.
The most annoying thing is that I can click on the graphic, which can't
be seen in publisher, save it as a graphic file, and then see it in my
photo image editor. I know it's got to be something simple but I am
absolutely puzzled as to what it is. Incidentally, if I save my
publisher file to a disk and take it to another computer, hey presto,
the graphics appear!

John Ealey

 

[John Ealey]

For graphics I use mainly JPEG format files but BMP and TIFF files won't
show either.

John Ealey

What file format are you having difficulty with?

--
JoAnn Paules
MVP Microsoft [Publisher]

I have done that

John Ealey

Try updating your video drivers.

--
JoAnn Paules
MVP Microsoft [Publisher]



Further to my recent posts:
I have updated the graphics drivers for my computer and
changed the view, pictures, to detailed display. Still nothing is seen.
The most annoying thing is that I can click on the graphic, which can't
be seen in publisher, save it as a graphic file, and then see it in my
photo image editor. I know it's got to be something simple but I am
absolutely puzzled as to what it is. Incidentally, if I save my
publisher file to a disk and take it to another computer, hey presto,
the graphics appear!

John Ealey

 

[Terje Martinsen]

Try this:

Right click your desktop and open your graphic card/screen control
Go to Settings/Advanced.
Then the tab "Error checking?? (4th from left?).
Move the hardware acceleration slider all the way to the left (less
acceleration), save and try again.
Adjust the slider until pictures dissapear, the some more to the lef again.

Hope this is understandable. Have "translated" the commands from a Norwegian
Win2000 PC.

Best regards Terje

For graphics I use mainly JPEG format files but BMP and TIFF files won't
show either.

John Ealey

What file format are you having difficulty with?

--
JoAnn Paules
MVP Microsoft [Publisher]

I have done that

John Ealey

Try updating your video drivers.

--
JoAnn Paules
MVP Microsoft [Publisher]



Further to my recent posts:
I have updated the graphics drivers for my computer and
changed the view, pictures, to detailed display. Still nothing is seen.
The most annoying thing is that I can click on the graphic, which can't
be seen in publisher, save it as a graphic file, and then see it in my
photo image editor. I know it's got to be something simple but I am
absolutely puzzled as to what it is. Incidentally, if I save my
publisher file to a disk and take it to another computer, hey presto,
the graphics appear!

John Ealey

 

[Ed Bennett]

Further to my recent posts:
I have updated the graphics drivers for my computer and
changed the view, pictures, to detailed display. Still nothing is
seen. The most annoying thing is that I can click on the graphic,
which can't be seen in publisher, save it as a graphic file, and then
see it in my photo image editor. I know it's got to be something
simple but I am absolutely puzzled as to what it is.

It will be your graphics drivers - it may be that the manufacturer of your
graphics card has not yet released an update to fix this problem.

What model is your graphics card?

 

[John Ealey]

My graphics card is a ATI Radeon 9600 series - Driver version 6.14.10.6525

John Ealey

 

[Mary Sauer]

Slide the acceleration down some, right-click the desktop, properties, settings tab,
advanced button, troubleshoot tab.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

My graphics card is a ATI Radeon 9600 series - Driver version 6.14.10.6525

John Ealey

 

[John Ealey]

Voila!! The graphics have reappeared! However, I have turned the slider
right off and still the graphics are very blurred. I'm still not sure why it
has done this. It worked fine until several weeks ago. I didn't change
anything. Certainly not the settings for the graphics card. Could this be
the result of the graphics card becoming faulty?

John Ealey
PS Thank you very much for all your help!

Slide the acceleration down some, right-click the desktop, properties,
settings tab, advanced button, troubleshoot tab.

 

[Mary Sauer]

I'd be more inclined to believe the video driver is not stable. ATI have great
support documents.
http://www.ati.com/

 

[John Ealey]

I am sooo stupid! I forgot to go back into the View, Pictures menu and
change back to Detailed display after all the changing around - It's perfect
now! I agree with you about ATI and its great support. <sigh> It's a pity
their customers don't live up to them ; - )

Again, thank you for your help.

John Ealey