Graphics are replaced by red X

D

DD3

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

My 2004 document had a graphic in it. When I opened the file in 2008, a red X replaced the graphic. Now, even if I open it in 2004, the graphic is an X. What's happening here.
 
J

John McGhie

The Red X means "Can't find the graphic file".

I suspect you linked to the graphic, or that the graphic has corrupted and
cannot be read.

Have you applied the latest updates? There were several fixes in there for
this condition.

Hope this helps


Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

My 2004 document had a graphic in it. When I opened the file in 2008, a red X
replaced the graphic. Now, even if I open it in 2004, the graphic is an X.
What's happening here.

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]
 
S

Slipface

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

My 2004 document had a graphic in it. When I opened the file in 2008, a red X
replaced the graphic. Now, even if I open it in 2004, the graphic is an X.
What's happening here.

I recently had the same thing happen, but I also got a message saying
there isn't enough memory or disk space to display the image.
Actually, one image (Excel graph) was just blank (clicking on it would
show the 6 little re-sizing squares, but no image), and one image had
the red X. Both are graphics pasted into, and not linked to, the
document.

This was in Word 2004, and the document was displaying these two images
just fine for a while, then it just started giving that error. It did
it on two different computers, both with a LOT of disk space and a LOT
of memory.

Then I upgraded to Word 2008 and it's doing the same thing. Actually,
the one small image that was X'd out is displaying, but the larger
image (the Excel graph) is blank and I still get the error about memory
or disk space. Frustrating. This is not a particularly long document,
nor does it have a lot of sophisticated formatting. The most
sophisticated thing in it are endnotes. But I've worked with much
larger docs with a lot more formatting and endnotes, etc and never seen
this message or had images not display before.

_dennis
 
J

John McGhie

Yeah. Red X means "Can't find it". It does not mean "It's not in the
file".

If you edit the document, particularly if you have end-notes in it, you can
sometimes corrupt the the document. When it happens, Word often can't read
embedded objects.

One of the reasons for the change to XML file format was to prevent this
happening. But if you are working in the .doc format, this will happen from
time to time.

The only thing you can do is to replace the graphic or spreadsheet or
whatever it is.

The error message means "this graphic has corrupted and it is asking to
build a structure bigger than the available virtual memory".

Roughly translated, it means "The graphic is stuffed, replace it!"

Try to work in .docx, and this will happen a lot less often. You will still
get files up-converted from .doc that contain the problem, but you shouldn't
be able to create the problem in .docx. Once the problem has been created,
usually there is no way to fix the graphic, you simply have to delete it and
re-insert it.

The exception is if the problem is not with the graphic file itself but with
the way it is mounted in the document code. If the file is in .docx format,
you can quickly find out if that is the case:

1) Make a copy of the document

2) Change the extension on the copy to .zip

3) Unzip the result.

You will find the document contains a little website. All the graphics are
in a folder named "Media". You may find that the bad graphic is in there,
and that a graphics editor can open it without a problem.

If you CAN open the file with a graphics editor, and there is no problem
with it, then you can open the other copy in Word and delete the bad
picture. Then use Insert>Picture>From file... to put it in again from the
unzipped copy.

Of course, if the graphics file itself was damaged, it probably won't open
in a graphics editor. It may not even be present among the unzipped files,
if it is really bad. Even if it is there, if the graphics editor can't get
it open, don't bother putting it back in; get a new copy.

Cheers


I recently had the same thing happen, but I also got a message saying
there isn't enough memory or disk space to display the image.
Actually, one image (Excel graph) was just blank (clicking on it would
show the 6 little re-sizing squares, but no image), and one image had
the red X. Both are graphics pasted into, and not linked to, the
document.

This was in Word 2004, and the document was displaying these two images
just fine for a while, then it just started giving that error. It did
it on two different computers, both with a LOT of disk space and a LOT
of memory.

Then I upgraded to Word 2008 and it's doing the same thing. Actually,
the one small image that was X'd out is displaying, but the larger
image (the Excel graph) is blank and I still get the error about memory
or disk space. Frustrating. This is not a particularly long document,
nor does it have a lot of sophisticated formatting. The most
sophisticated thing in it are endnotes. But I've worked with much
larger docs with a lot more formatting and endnotes, etc and never seen
this message or had images not display before.

_dennis

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]
 
P

Posterizer

Roughly translated, it means "The graphic is stuffed, replace it!"
heh, thanks. I did just that--deleted the (blank) graphic and re-pasted
it over from Excel. Seems to be sticking for now.

Try to work in .docx, and this will happen a lot less often.

I wish I could but I'm one of the first in my workplace to begin using
the new versions (2007 Win/2008 Mac) of Office, so it seems easier to
just keep the .doc format rather than work on it in .docx and have to
save-as the old version every time I need to pass it around to others to
edit.

thanks,
_d
 
J

John McGhie

I wish I could but I'm one of the first in my workplace to begin using
the new versions (2007 Win/2008 Mac) of Office, so it seems easier to
just keep the .doc format rather than work on it in .docx and have to
save-as the old version every time I need to pass it around to others to
edit.

Have you actually "tested" it? :) Most people on Windows won't notice if
you send them a .docx. The converters have been on Microsoft Update for a
couple of years.

The Mac converters are here:
http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_Office2004&fid=AB66
B5BF-37C3-41BB-945E-784782FC582C#viewer

Those are still the old beta converters. Nothing wrong with them, but they
don't have the full range of function.

God knows what is taking them so long, I expected the released version of
the converters to be there in March!

Cheers

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]
 

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