Greek Characters on web page

D

dawnvk

you were quite helpful with the suggestion below on my previous problem,
your suggestion worked until today. Now all of a sudden my website is using
Greek text rather than the ?. So for example, "know enough" becomes “know
enoughâ€Â. Might I trouble you again for a suggestion? Also, do you know
where I can learn more about this - like what's causing it to suddenly change
even when I haven't updated the post. One day it's fine, then bam, it's
whacked. My ISP got a new server - are they doing something on their end
that's causing this?

Thanks so much.
Dawn

David Bartosik said:
Refer to http://www.publishermvps.com/Default.aspx?tabid=30

And note that you posted this to the wrong forum. We have a web topics
forum.

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

dawnvk said:
I update a website every week - now this week, something strange is going
on.
Special characters such as tabs, ', - or " are being turned into ? on the
website. It looks fine when I preview it.

If I go to View, Encoding in IE (6.0), it shows Unicode (UTF-8) is
selected.
If I manually change it to Western European (Windows) then the page
displays
correctly.

Does anybody have a fix for this? Is there some setting in Publisher to
tell
it to use Western European or something? I can't have viewers having ? all
over the place or having to change this setting on every page.

I also don't understand why after years of doing the same process that
this
is suddenly happening. I even tried it on different computers and had the
same result. I contacted my ISP and they have a new server and said there
could be some security settings that are causing the problem. I also noted
that another site on their server created using Publisher 2002 is doing
the
same thing - and no changes have been made to it in about a month.

Suggestions????
 
D

David Bartosik [MSFT MVP]

Post the URL so I can review this.

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

dawnvk said:
you were quite helpful with the suggestion below on my previous problem,
your suggestion worked until today. Now all of a sudden my website is
using
Greek text rather than the ?. So for example, "know enough" becomes
â?oknow
enoughâ?. Might I trouble you again for a suggestion? Also, do you know
where I can learn more about this - like what's causing it to suddenly
change
even when I haven't updated the post. One day it's fine, then bam, it's
whacked. My ISP got a new server - are they doing something on their end
that's causing this?

Thanks so much.
Dawn

David Bartosik said:
Refer to http://www.publishermvps.com/Default.aspx?tabid=30

And note that you posted this to the wrong forum. We have a web topics
forum.

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

dawnvk said:
I update a website every week - now this week, something strange is
going
on.
Special characters such as tabs, ', - or " are being turned into ? on
the
website. It looks fine when I preview it.

If I go to View, Encoding in IE (6.0), it shows Unicode (UTF-8) is
selected.
If I manually change it to Western European (Windows) then the page
displays
correctly.

Does anybody have a fix for this? Is there some setting in Publisher to
tell
it to use Western European or something? I can't have viewers having ?
all
over the place or having to change this setting on every page.

I also don't understand why after years of doing the same process that
this
is suddenly happening. I even tried it on different computers and had
the
same result. I contacted my ISP and they have a new server and said
there
could be some security settings that are causing the problem. I also
noted
that another site on their server created using Publisher 2002 is doing
the
same thing - and no changes have been made to it in about a month.

Suggestions????
 
D

dawnvk

http://www.starpoint.net/~wesley/nurse03/index.htm is the home page and
doesn't show the behavior, but if you click a link from that page, you'll see
it, for example http://www.starpoint.net/~wesley/nurse03/index_page0002.htm

Just a note on this, using what you told me before, I experimented. You said
to chose the Unicode (UTF-8) and that worked for a few days then the Greek
showed up, so I tried dumping hte main site using Western European ISO and
then I reposted it and that fixed it (at least for now). The link above is a
smaller (less traffic) site that I didn't fix so I could show you how it all
was.

My concern is that it will get whacked out again - I believe something is
happening at the ISPs end, but they don't know what it could be. This problem
all started when they got a new server and now we fear nightly upgrades the
server does might have something to do with it. This is why I want to
understand this better.

Thanks so much.

David Bartosik said:
Post the URL so I can review this.

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

dawnvk said:
you were quite helpful with the suggestion below on my previous problem,
your suggestion worked until today. Now all of a sudden my website is
using
Greek text rather than the ?. So for example, "know enough" becomes
â?oknow
enoughâ?Â. Might I trouble you again for a suggestion? Also, do you know
where I can learn more about this - like what's causing it to suddenly
change
even when I haven't updated the post. One day it's fine, then bam, it's
whacked. My ISP got a new server - are they doing something on their end
that's causing this?

Thanks so much.
Dawn

David Bartosik said:
Refer to http://www.publishermvps.com/Default.aspx?tabid=30

And note that you posted this to the wrong forum. We have a web topics
forum.

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

I update a website every week - now this week, something strange is
going
on.
Special characters such as tabs, ', - or " are being turned into ? on
the
website. It looks fine when I preview it.

If I go to View, Encoding in IE (6.0), it shows Unicode (UTF-8) is
selected.
If I manually change it to Western European (Windows) then the page
displays
correctly.

Does anybody have a fix for this? Is there some setting in Publisher to
tell
it to use Western European or something? I can't have viewers having ?
all
over the place or having to change this setting on every page.

I also don't understand why after years of doing the same process that
this
is suddenly happening. I even tried it on different computers and had
the
same result. I contacted my ISP and they have a new server and said
there
could be some security settings that are causing the problem. I also
noted
that another site on their server created using Publisher 2002 is doing
the
same thing - and no changes have been made to it in about a month.

Suggestions????
 
D

David Bartosik [MSFT MVP]

The server just sends the html file to the browser client. The server is
stupid, it's not doing anything to your html files. It's the browser that is
rendering the html and it's the browser client side that is generating this
end result.
And the browser is just doing (usually) what the html tells it to do.
There's no hidden rocket science to it.

You can view the html source in the browser (IE) by going to View menu,
Source.
When I view the source I see the following line...

EN'> This time of the year seems to be a difficult one. People face

The question here in this line is Why are there spaces between the close tag
and the word "this". Apparently there is some hex character in there and the
browser renders them as the "A" seen in the browser.

Now I saw in the top of the source that the encoding is set to UTF8.
The only reason UTF8 needs to be used is if you are doing something on the
page that will create unsupported characters (more on this in a minute).
I went to the View menu, Encoding and set the encoding to UTF8 and all the
strange characters disappeared and the page rendered properly.
At which point I could see that there is an indent before "this" in the
first paragraph. And that tells me a lot.

You are getting funny html because of formatting you are doing in the
publisher document. For example delete that paragraph indent (the indent hex
character is why you would need the UTF8).

You need to remove all paragraph formatting styles from your page and set
the encoding back to Western European.
Do not apply "print document" paragraph formatting styles to a "web
publication". They aren't supported.

You'd be hard pressed to find a web site that indented it's content. But if
you can't live without it then just type in space characters, that will
result in outputting html space characters, which when viewed in Source
you'll see this -  

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com


dawnvk said:
http://www.starpoint.net/~wesley/nurse03/index.htm is the home page and
doesn't show the behavior, but if you click a link from that page, you'll
see
it, for example
http://www.starpoint.net/~wesley/nurse03/index_page0002.htm

Just a note on this, using what you told me before, I experimented. You
said
to chose the Unicode (UTF-8) and that worked for a few days then the Greek
showed up, so I tried dumping hte main site using Western European ISO and
then I reposted it and that fixed it (at least for now). The link above is
a
smaller (less traffic) site that I didn't fix so I could show you how it
all
was.

My concern is that it will get whacked out again - I believe something is
happening at the ISPs end, but they don't know what it could be. This
problem
all started when they got a new server and now we fear nightly upgrades
the
server does might have something to do with it. This is why I want to
understand this better.

Thanks so much.

David Bartosik said:
Post the URL so I can review this.

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

dawnvk said:
you were quite helpful with the suggestion below on my previous
problem,
your suggestion worked until today. Now all of a sudden my website is
using
Greek text rather than the ?. So for example, "know enough" becomes
â?oknow
enoughâ?. Might I trouble you again for a suggestion? Also, do you
know
where I can learn more about this - like what's causing it to suddenly
change
even when I haven't updated the post. One day it's fine, then bam, it's
whacked. My ISP got a new server - are they doing something on their
end
that's causing this?

Thanks so much.
Dawn

:

Refer to http://www.publishermvps.com/Default.aspx?tabid=30

And note that you posted this to the wrong forum. We have a web topics
forum.

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

I update a website every week - now this week, something strange is
going
on.
Special characters such as tabs, ', - or " are being turned into ?
on
the
website. It looks fine when I preview it.

If I go to View, Encoding in IE (6.0), it shows Unicode (UTF-8) is
selected.
If I manually change it to Western European (Windows) then the page
displays
correctly.

Does anybody have a fix for this? Is there some setting in Publisher
to
tell
it to use Western European or something? I can't have viewers having
?
all
over the place or having to change this setting on every page.

I also don't understand why after years of doing the same process
that
this
is suddenly happening. I even tried it on different computers and
had
the
same result. I contacted my ISP and they have a new server and said
there
could be some security settings that are causing the problem. I also
noted
that another site on their server created using Publisher 2002 is
doing
the
same thing - and no changes have been made to it in about a month.

Suggestions????
 
D

dawnvk

What you say makes sense, but what doesn't make sense is why can I post it,
and it'll be fine for several days, then suddenly all my pages have strange
characters. I understand that I'm probably not using proper fomatting at
times. The content for this site comes to me from 100 sources, I just copy
and paste it into publisher. I'll have to be more careful. But what I don't
get is why one day it's fine then bam, something happens and it's all funky
again.

For 4 years, I've done this exact process - strange indents and all with no
problems. Then one day after it's appeared fine for days, the ? appear that I
spoke of in my first email. So I redump with the UTF-8 as you suggested - and
all was fine - but only for a few days, then it started displaying the Greek
- I checked it on different machines, so it's not just my browser.

A website that I posted ages ago and haven't touched since also had the same
problems - they're fine then they're not. Something somewhere is changing and
that's what's puzzling. Why does the browser render the hex character fine
one day and not the next?

Thanks.

David Bartosik said:
The server just sends the html file to the browser client. The server is
stupid, it's not doing anything to your html files. It's the browser that is
rendering the html and it's the browser client side that is generating this
end result.
And the browser is just doing (usually) what the html tells it to do.
There's no hidden rocket science to it.

You can view the html source in the browser (IE) by going to View menu,
Source.
When I view the source I see the following line...

EN'> This time of the year seems to be a difficult one. People face

The question here in this line is Why are there spaces between the close tag
and the word "this". Apparently there is some hex character in there and the
browser renders them as the "A" seen in the browser.

Now I saw in the top of the source that the encoding is set to UTF8.
The only reason UTF8 needs to be used is if you are doing something on the
page that will create unsupported characters (more on this in a minute).
I went to the View menu, Encoding and set the encoding to UTF8 and all the
strange characters disappeared and the page rendered properly.
At which point I could see that there is an indent before "this" in the
first paragraph. And that tells me a lot.

You are getting funny html because of formatting you are doing in the
publisher document. For example delete that paragraph indent (the indent hex
character is why you would need the UTF8).

You need to remove all paragraph formatting styles from your page and set
the encoding back to Western European.
Do not apply "print document" paragraph formatting styles to a "web
publication". They aren't supported.

You'd be hard pressed to find a web site that indented it's content. But if
you can't live without it then just type in space characters, that will
result in outputting html space characters, which when viewed in Source
you'll see this -

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com


dawnvk said:
http://www.starpoint.net/~wesley/nurse03/index.htm is the home page and
doesn't show the behavior, but if you click a link from that page, you'll
see
it, for example
http://www.starpoint.net/~wesley/nurse03/index_page0002.htm

Just a note on this, using what you told me before, I experimented. You
said
to chose the Unicode (UTF-8) and that worked for a few days then the Greek
showed up, so I tried dumping hte main site using Western European ISO and
then I reposted it and that fixed it (at least for now). The link above is
a
smaller (less traffic) site that I didn't fix so I could show you how it
all
was.

My concern is that it will get whacked out again - I believe something is
happening at the ISPs end, but they don't know what it could be. This
problem
all started when they got a new server and now we fear nightly upgrades
the
server does might have something to do with it. This is why I want to
understand this better.

Thanks so much.

David Bartosik said:
Post the URL so I can review this.

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

you were quite helpful with the suggestion below on my previous
problem,
your suggestion worked until today. Now all of a sudden my website is
using
Greek text rather than the ?. So for example, "know enough" becomes
â?oknow
enoughâ?Â. Might I trouble you again for a suggestion? Also, do you
know
where I can learn more about this - like what's causing it to suddenly
change
even when I haven't updated the post. One day it's fine, then bam, it's
whacked. My ISP got a new server - are they doing something on their
end
that's causing this?

Thanks so much.
Dawn

:

Refer to http://www.publishermvps.com/Default.aspx?tabid=30

And note that you posted this to the wrong forum. We have a web topics
forum.

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

I update a website every week - now this week, something strange is
going
on.
Special characters such as tabs, ', - or " are being turned into ?
on
the
website. It looks fine when I preview it.

If I go to View, Encoding in IE (6.0), it shows Unicode (UTF-8) is
selected.
If I manually change it to Western European (Windows) then the page
displays
correctly.

Does anybody have a fix for this? Is there some setting in Publisher
to
tell
it to use Western European or something? I can't have viewers having
?
all
over the place or having to change this setting on every page.

I also don't understand why after years of doing the same process
that
this
is suddenly happening. I even tried it on different computers and
had
the
same result. I contacted my ISP and they have a new server and said
there
could be some security settings that are causing the problem. I also
noted
that another site on their server created using Publisher 2002 is
doing
the
same thing - and no changes have been made to it in about a month.

Suggestions????
 
D

David Bartosik [MSFT MVP]

Browsers cache pages.
Between your doing new site uploads and the browser caches what you describe
is possible.

To be accurate in testing you would need to...

- delete all site files off the server before a new upload so only fresh
files are on the site.
- delete the browser cache each time you view a page (IE: Tools, internet
options, delete files)

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

dawnvk said:
What you say makes sense, but what doesn't make sense is why can I post
it,
and it'll be fine for several days, then suddenly all my pages have
strange
characters. I understand that I'm probably not using proper fomatting at
times. The content for this site comes to me from 100 sources, I just copy
and paste it into publisher. I'll have to be more careful. But what I
don't
get is why one day it's fine then bam, something happens and it's all
funky
again.

For 4 years, I've done this exact process - strange indents and all with
no
problems. Then one day after it's appeared fine for days, the ? appear
that I
spoke of in my first email. So I redump with the UTF-8 as you suggested -
and
all was fine - but only for a few days, then it started displaying the
Greek
- I checked it on different machines, so it's not just my browser.

A website that I posted ages ago and haven't touched since also had the
same
problems - they're fine then they're not. Something somewhere is changing
and
that's what's puzzling. Why does the browser render the hex character fine
one day and not the next?

Thanks.

David Bartosik said:
The server just sends the html file to the browser client. The server is
stupid, it's not doing anything to your html files. It's the browser that
is
rendering the html and it's the browser client side that is generating
this
end result.
And the browser is just doing (usually) what the html tells it to do.
There's no hidden rocket science to it.

You can view the html source in the browser (IE) by going to View menu,
Source.
When I view the source I see the following line...

EN'> This time of the year seems to be a difficult one. People
face

The question here in this line is Why are there spaces between the close
tag
and the word "this". Apparently there is some hex character in there and
the
browser renders them as the "A" seen in the browser.

Now I saw in the top of the source that the encoding is set to UTF8.
The only reason UTF8 needs to be used is if you are doing something on
the
page that will create unsupported characters (more on this in a minute).
I went to the View menu, Encoding and set the encoding to UTF8 and all
the
strange characters disappeared and the page rendered properly.
At which point I could see that there is an indent before "this" in the
first paragraph. And that tells me a lot.

You are getting funny html because of formatting you are doing in the
publisher document. For example delete that paragraph indent (the indent
hex
character is why you would need the UTF8).

You need to remove all paragraph formatting styles from your page and set
the encoding back to Western European.
Do not apply "print document" paragraph formatting styles to a "web
publication". They aren't supported.

You'd be hard pressed to find a web site that indented it's content. But
if
you can't live without it then just type in space characters, that will
result in outputting html space characters, which when viewed in Source
you'll see this -

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com


dawnvk said:
http://www.starpoint.net/~wesley/nurse03/index.htm is the home page and
doesn't show the behavior, but if you click a link from that page,
you'll
see
it, for example
http://www.starpoint.net/~wesley/nurse03/index_page0002.htm

Just a note on this, using what you told me before, I experimented. You
said
to chose the Unicode (UTF-8) and that worked for a few days then the
Greek
showed up, so I tried dumping hte main site using Western European ISO
and
then I reposted it and that fixed it (at least for now). The link above
is
a
smaller (less traffic) site that I didn't fix so I could show you how
it
all
was.

My concern is that it will get whacked out again - I believe something
is
happening at the ISPs end, but they don't know what it could be. This
problem
all started when they got a new server and now we fear nightly upgrades
the
server does might have something to do with it. This is why I want to
understand this better.

Thanks so much.

:

Post the URL so I can review this.

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

you were quite helpful with the suggestion below on my previous
problem,
your suggestion worked until today. Now all of a sudden my website
is
using
Greek text rather than the ?. So for example, "know enough" becomes
â?oknow
enoughâ?. Might I trouble you again for a suggestion? Also, do you
know
where I can learn more about this - like what's causing it to
suddenly
change
even when I haven't updated the post. One day it's fine, then bam,
it's
whacked. My ISP got a new server - are they doing something on their
end
that's causing this?

Thanks so much.
Dawn

:

Refer to http://www.publishermvps.com/Default.aspx?tabid=30

And note that you posted this to the wrong forum. We have a web
topics
forum.

David Bartosik - [MSFT MVP]
http://www.publishermvps.com
http://www.davidbartosik.com

I update a website every week - now this week, something strange
is
going
on.
Special characters such as tabs, ', - or " are being turned into
?
on
the
website. It looks fine when I preview it.

If I go to View, Encoding in IE (6.0), it shows Unicode (UTF-8)
is
selected.
If I manually change it to Western European (Windows) then the
page
displays
correctly.

Does anybody have a fix for this? Is there some setting in
Publisher
to
tell
it to use Western European or something? I can't have viewers
having
?
all
over the place or having to change this setting on every page.

I also don't understand why after years of doing the same process
that
this
is suddenly happening. I even tried it on different computers and
had
the
same result. I contacted my ISP and they have a new server and
said
there
could be some security settings that are causing the problem. I
also
noted
that another site on their server created using Publisher 2002 is
doing
the
same thing - and no changes have been made to it in about a
month.

Suggestions????
 

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